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harrythehawk

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harrythehawk last won the day on August 13 2007

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  1. Thanks Andy, no never found this, fantastic, thank you !!
  2. I am in the process of claiming back money for a Holiday that was cancelled in May this year due to Covid. This is ongoing, however I booked my BA Seat reservations direct rather than through my travel agent. I have submitted a Section 75 to the Credit Card company to get this back and they have asked for the cancellation advice. I did get a booking confirmation E-Mail ...... guess what I didn't get a cancellation E-Mail, the notice of cancellation was online on the flight status via the website at the time. The BA site will no longer accept my booking reference, I can't get in touch with BA easily, unreplied questions. I have submitted general Web info I have found on Google saying all flights cancelled etc. Google is exhausted, looking for a link to specific cancelled flight lists if one exists !
  3. On the £1.00 fee this is standard behaviour done on purpose to get you to contact them and also to wind you up. These people know full well what a fee is and incredibly they did the same to me and added it as a payment on a statement, just write back and play the game and tell them the error of their ways, my view is by doing tis it only strengthens your hand to prove how awkward and unreasonble they can be and how they have no control when following legislation and the law, which Halifax do think they are above. BOS were instructed to issue court papers within 7 days if I didn't pay up ...... month later still waiting ..... and no I haven't paid up
  4. Legal & Trade ...... never forget my next phone conversation with them as the tables turned
  5. The discharge fee I understand is standard, I have left them recently from a regular mortgage (ie not fixed) and this was all they charged as it didn't go full term. Like you say their rates are real bad so overall it does pay in the long run to get away now and recoup the cash with your lower rate, it certainly will never improve with them. Oh and weight off mind, I pay Gordon Brown enough of my hard earned pounds without paying him my mortgage too !!
  6. Also, can you use a standing order instead of DD ? You would be in control of the amount they take each month
  7. I won on exactly the same basis, no ticked box, over £1500 against the balance ...... keep going, you didn't ask for it, game over !!
  8. Same happened to me, what a scatter brain lot they are to make this silly mistake twice eh ??? ........ nahhhhh deliberate to make you contact them and think you have done something incorrect ...... stand your ground if they do this, write and make it clear it is not a payment but a statutory fee, also if they don't have a copy of the CCA then they really should return the fee to you
  9. Don't hold your breath, Halifax have a habbit of losing incriminating tapes as I have found and the call centre monkeys say all kinds of stupid things to you, best off taping yourself, however I would move the accounts anyway and then complain, more likely to get a reaction and the idiot disciplined, plus you can feel quite smug that you have showed them and won't be pushed around by these bullies !!
  10. Have you never CCAd them regarding this, alot of people are in the same boat with Co-Op taking over from Northern Rock and it looks like a common theme that they don't have the correct form of CCA, if ever the description scrap of paper applied then mine literally was. I don't know if it is too late to do this, maybe someone else can advise, however I would have thought that to get you to court they would need this document in the correct form.
  11. sorry, Money Claim On Line, it is the online way to file a court claim and was very easy to use, however I understand all claims via this method are now being stayed
  12. Luckily I got in last year, put up a struggle and had to do MCOL and won yay !! Also, got my PPI charges back for an unticked box on the application form they sent instead of the CCA I asked for ..... nice
  13. Or if they don't have the document they shouldn't take the fee for providing it and may even return the cheque (has happened to me before), also I have known CCA cheques take a while to be cashed, I have visions of a group of DCA monkeys stood round it scratching their heads !!! Still at least they didn't cash it right away and try the old "thank you for your payment to the debt" routine
  14. Yep, going through the motions with them, CCAd them, got yet another copy of my application form, sent letter to them telling them to go away, had a number of threats which haven't been caried out, now at the stage of you must ring us within 7 days to prevent further action ...... what will that be exactly ...... send another "we may" letter ? Shaking in my boots here not
  15. Halifax listen to nobody, have no regard for legislation or regulations and their CEO endorses blatant law breaking. Interestingly enough I had a reply from the Information Commisioner today after complaining to him that Halifax refused to delete my telephone number from their records, basically they passed the buck and started going on about the consumer credit act and how I should contact trading standards and that this matter should be resolved with Halifax "customer service". So, the spineless "authorities" of this country strike again, I may have to resort to my own campaign of telephone harrassment of his office and see how they like it !!
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