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spencer1959

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  1. wondering if this is wrong the same product but different prices and argos stating web exculusive and half price [ATTACH=CONFIG]57838[/ATTACH] [ATTACH=CONFIG]57837[/ATTACH] any comments?
  2. spencer1959

    #Comet

    Simple! there are 1000's of us and only 1 of them. They don't give a **** about us paragraph 1 i agree Seems the louder you shout the more people are prepared to listen its always been the same - it will never change; unfortunately
  3. Anyone else anoyed with those ***** adverts??
  4. Comet - not a good idea ... Comet and Samsung - wallet suicide
  5. Well done - shame you had to take these shysters to court...
  6. Can anybody tell me where to get an independant report done on my Fridge Freezer? I need this to send to comet to suport my claim against them.
  7. Sounds terrible, tell them to sick the vouchers where the sun don't shine. You want a refund of the money you paid for the engineer be firm with them. I had a similar experience with their engineers( so called ) there messed us about something rotten. I got a complete refund of the repair Looks like we gonna have to sue them now for the fauly goods Fridge Freezer I would advise you to phone Consumer direct 08454040506 they will give you all the advise as to your options and you will get a case number you can refer to every time you phone. btw they answer there phones promptly Comet are a bunch of.. Gook Luck
  8. Heres an answer to you question 'does anyone in comet customer services actually fnow what customer service is?' Based on my dealings with them - NO
  9. They phoned today to say that they will refund the whole 99 not just the 50 they state in their terms and conditions. Thats something I guess
  10. Hi I sincerly hope it wasn't a Moben Kicthen... Am having the same problem with my Samsung ( There must be something wrong with this Manufuturer ) This link may help i saw it on another post somewhere http://www.guardian.co.uk/money/2006/mar/25/consumernews.howtocomplain
  11. I have a SAMSUNG AMERICAN FRIDGE/FREEZER ( i wish i had not ) Model RS20CCMS5/XEU that has broken down. Its less than 5 years old. Contacted Comet for a repair got the story defrost it for 48 hours, £99 or £150 spill etc. Arranged a visit from one of their engineers said needs a bit haven't got it.. will order it... phone you when we got it... Phoned to say they have the part.. arranged for another engineer to visit with the new part... ... Wasn't the right part and even if it was the right part I(the engineer hmmm) couldn't fit it. Am in the process of sending a letter for a refund of the 99 quid they scammed me for and gonna try to get someit under the sale of goods act for faulty goods
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