Parkes V Mbna

[superam]

Hi guys, great site, just sent off my Data Protection Act to MBNA today, will keep you posted.

[surreyscouse]

Good luck, don't let them get you down, they are a bunch of wasters but persevere.

[superam]

cheers scouse, they wont

[superam]

Just spoke to a guy at mbna because they keep harassing me for 1 late payment, mentioned the OFT ruling and he said that they will be bringing there charges into line but they have until the end of may to challenge the ruling. he also said that any charges already paid will not be paid back. Took his name (NIALL ext 56219) and told him i'll ring him back in about 3 months time and ask him how he thinks i should spend this money that he said i WONT get back. Up for this BIG TIME.

[superam]

Not heard a thing yet.

[surreyscouse]

do you have any decent contact details for them ? if not, i will give you some.

[superam]

Fire away SCOUSE

[surreyscouse]

Stuart Johnson
Customer Advocate Manager
MBNA Europe Bank
Tel: 01244 576317
Mailstop 474-089-01-02
Email: <mailto:stuart.johnson@mbn a.com>

Quite a reasonable bloke and fairly level headed.

Or Michael Rhodes is the CEO of MBNA in Europe michael.rhodes@mbna.com 01244 672040

[superam]

Just recieved my list of charges from them, i've got 2 accounts but only got details for 1 account even though the covering letter stated for both accounts.
Phoned them and are sending details of other account. Checked this 1 and found £800 in charges, presume other 1 will be about the same. Stange thing happened to me today. inland revenue rang me a said i'd paid to much TAX and there's a cheque in the post for £2100. HAPPY DAYS.

[surreyscouse]

Do you have any good contacts at the Inland Revenue - I could do with a cheque like that ! Enjoy it !

[superam]

Makes a welcome change Scouse, just gor 2nd account charges, trawl through them and off the letter goes

[surreyscouse]

just remember that you can combine them both on your court summons which would save you a few quid, although the timing of the two request isn't quite in sinc

[superam]

£2K did'nt last long lol. Got all charges now, £1365 in total. repayment letter gone today. E-mail'ed Rhodes about harassment calls as well last week, dont seem to be getting them any more, might have worked. TICK TICK TICK

[superam]

Recieved another letter today re; an e-mail i sent to Michael Rhodes about harrassment phone calls. They apoligised 4 times in the letter and promised to take me off there list.If anyone else is having the same with them, it might help to send him a quick reminder. His e-mail is on this thread.
Totaled up £1395 on both my cards so decided to ring them and give them the oppotunity to settle before more costs are added when court action begins, AND IT WILL HAPPEN, waiting for them to get back to me. Will post reply.

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[surreyscouse]

who are you dealing with ?

[superam]

Letter stated to speak to a guy called Gareth Tunnicliffe but a lady called Evonne rang me back. She seemed nice enough, she offered me £580 in settlement, which i politly refused. Gonna get back to me agian later.

[surreyscouse]

I must say, never dealt with Gareth Tunnicliffe but other people on here have and he sounds alright to deal with. You'll be alright, just hang in there !

[superam]

No phone call, LBA in the post

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[surreyscouse]

These guys are such a bunch of arrogant wasters ! They really think they are above everyone else. They probably said to themselves, well we've offered money so we'll just sit back and see what happens next. The annoying thing is that they make decisions like that but don't let you know even though they say they will call, they just put the bal back in your court

Keep going strong though !

[superam]

Been offered full payment on both my accounts, but they've gave me 60 days to clear my balances which stand at about £6k, no chance, any ideas scouse?