Shaz vs Lloyds TSB * * WON * *

[stahir]

Hi, I just joined today (thank God I can read!), and I'd like to share my problem with you to see if anything can be done about it.

In 2006 I took out a bank loan of £2000 for my wedding. The final payment date for that was Feb 2006. In 2003, I was contacted by the bank offering me an additional £300. I took it . I was soooooo happy this feb just gone thinking that my loan had been paid off. Only for the bank to tell me that the additional £300 I took out in 2003 won't be paid off until Feb 2008!!! The Total = £1750............thats nearly 6 times the original amount!!!

Are they taking me for a ride??

Is there anything I can do about this?????

Please help.

[stahir]

Hi,

Somethings going on with my computer and I can't access the work out your interest spreadsheet.

Can anyone tell me how I can do this please????

I sent off an e-mail a week ago to claim back bank charges.....got the automated "we have received" response. Yesterday they sent me the letter saying they are "unable to agree to refunding my money" so now I want to work out how much interest.........

Anyone??

[Dammam]

What exactly happens when you try to download the spreadsheet?
Do you have Exel or a compatible spreadsheet installed on your computer? Sorry if this seems like a stupid question, but I don't know your level of expertise on a PC.

[stahir]

Hi Dammam,

Thanx for the reply.............I got it sorted out! Thankfully. Turns out from July 02 to date I've been charged £1,146.44!

After calculating the charges what do I do next? I asked them, today, to provide me with my previous statements dated back to 2000. What happens next???

[Dammam]

Wait for the statements to arrive. On current form they'll tell you that they normally charge a fee for this service, but in the circumstances are waiving the charge.
Whilst you're waiting for the copies, familiarise yourself with all the posts in the Lloyds thread - time consuming but it will prepare you for the next step and hopefully give you some confidence for the weeks ahead. Time spent in preparation is rarely wasted.
Don't forget the FAQs too - although it appears that you have already been there.
Once the statements arrive, update your spreadsheet and get a copy of the letter from the library where you ask the bank for the refund of the illegal charges within 14 days or else you will proceed along the small claims route without further notice.

Good luck.

[stahir]

OK, will do Dammam, thanx again for the speedy reply!

[stahir]

Hi,

Did anyone see the GMTV coverage of the guy who took TSB to court and won this morning...........that should encourage people to get their claims in ............and its a good job we got it sorted earlier cos there's going to be a stampede at the bank people!!!

[Dammam]

Slow afternoon at work

[stahir]

I'm absolutely fuming at the moment................Llo yds TSB have taken 2 payments from my account this month, for a loan I took out with them in 2003. I though the loan had finished in Feb 2006 and I canceled the DD only to get a letter a week later asking why I had canceled the DD becos I still owed them money. Apparently the loan I took out in 2003 won't end until Feb 2008.

Anyway..........they've taken out 2 payments from my account, 1 for march and 1 for April..........without telling me they were going to do this. This has taken me over my overdraft limit and have incurred an unpaid DD fee of £35 payable on 1st May. I rang them to sort it out, telling them that I hadn't been told that 2 payments were going to be collected and the cheeky ******** told me that it was obvious 1 payment was for march and 1 was for april and that they couldn't do anything about the unpaid DD charge and that I can log a complaint with the complaint department.

What can I do?????????

[Spiceskull]

Welcome.

You can start by familiarising yourself with the FAQs and Library, and having a read around the forums. Once you have it all clear you can start your own timetable to recovering these penalty charges. It's a good trip, and great fun too, and there are lots of people here who will help you out and give you loads of support.

Good luck.

[stahir]

LOL...................I'v e already started!!

I've sent them the initial letters and the last letter I got back from them was for a £10 payment for statements to be provided.........

I just wanted to know what to do about the impending payment on Monday!??

[Spiceskull]

Originally Posted by stahir

I just wanted to know what to do about the impending payment on Monday!??

You could try tweaking this to your tastes, and then sending it off:

Dear Sir/Madam,

I find myself in the position that your actions require my intervention for the [HOWEVER MANY] time in the space of a few days. I am seriously reconsidering my view that [BANK] has the capacity to act as my fiduciary in a responsible and lawful manner, as implied by the terms and conditions between both parties.

[WHENEVER] I received a statement from [BANK], stating their intent to unlawfully apply penalty charges to my account on [DATE]. These charges are to the sum of £XX, as well as an interest penalty of £X.XX for the 'privilege' of this unlawful action being undertaken.

As you are aware, I have asked you to demonstrate to me that these punitive charges are fair and just, that they are lawful, and that they are being lawfully applied. You have failed to demonstrate this to date, and therefore it is implied by your refusal or inability to supply such demonstration, that these penalties are, indeed, unlawful.

Therefore, I would draw your attention to the following point: you have stated that these charges will be applied on [DATE]. If these charges ARE applied, then you will be required to explain why you have, in my view, committed a pre-meditated breach of the law, and I will be reporting such breach to all of the relevant authorities.

However, as this has not yet happened, I require that you take action forthwith, and cancel this transaction prior to its execution. Furthermore, I require confirmation, in writing, that this transaction will, indeed, be cancelled.

I shall be checking my account on [DATE], and if I see that the penalty charges, plus interest, have been unlawfully applied to my account, I shall lodge a claim at the county court to recover these charges, plus my costs and interest calculated at 8% APR, without hesitation. Furthermore, I shall require that you confirm whether these unlawful charges have resulted in a default notice against my record with credit reference agencies, and if so, I will seek appropriate action to have this notice removed.

In view of my first paragraph, and considering your apparent incompetence to act as my fiduciary in a lawful manner, I will start to consider a course of action whereby I may seek redress for all the inconvenience you have caused me.

[stahir]

Ummmm................just had a word with the complaints dept. They told me to take the complaint to the loan people who put me through to the complaint dept in the first place!!!! (Will they ever get it right!)

The unpaid DD fee is going to be taken out of my account on the 2nd of May which is this tuesday. If I post a letter now, it won't reach them until monday, and won't be processed quickly enough, so I think I'm going to 'let' them take the money and sue their sorry a***s afterwards!

Thanx for the help spiceskull............jus t venting helped!

[closey]

That is an amazing letter.

[Spiceskull]

Originally Posted by closey

That is an amazing letter.

It's all my own work...

[closey]

Credit where credit is due!

[Spiceskull]

Originally Posted by closey

Credit where credit is due!

Then I am due a lot from the bank - if you feel the need to use the letter, or any of my others, then go ahead - they are all 'open source' as far as I am concerned...