TALLING Vs LLOYDS TSB *****WON*****

curlychic · 13th December 2006, 21:32

Hi there fellow forum users. I feel ecstatic to say that i have finally started the ball rolling with the Data Protection Subject Access Request.

I have been meaning to do it for a while now, but yet another letter arrived this morning stating the charges of £35 for one returned cheque and £30 for an over my overdraft fee (which was for going £4 something over an overdraft of £50.....how ridiculous is that???)

Well that was the final straw

I thoroughly read the FAQ's and so it begins !!

I have just one thing to say..........Bring it on Lloyds TSB...........

........Power to the people ....... lol

Kellie x x

P.S. This forum is fab, keep up the great work guys n gals lets show these Banks we all mean business x

sweetpants · 13th December 2006, 22:30

Hi Kellie
Welcome and good luck with your claim

S.P

whoareya · 14th December 2006, 00:18

Hi Kellie and welcome, make sure you send your S.A.R - (Subject Access Request) recorded and that you keep a copy of EVERYTHING

This isn't a quick thing but you'll get there

Success is a journey not a destination

curlychic · 13th January 2007, 12:09

Well.....What can i say grrrrrrrrrrrrrr !

Sent the Data Subject Access Request on 18th December along with a £10.00 postal order and still no response !!!!

Roll on 3rd February when i move swiftly onto stage 2 !!!

Has anyone else encountered this problem from the onset of their claim ?

martinhw · 13th January 2007, 17:59

Lloyds are not the fastest to respond to anything in my opinion.
My S.A.R - (Subject Access Request) was sent to Lloyds on 15th December 2006 and to date no response. My chq was however banked a few days ago.

curlychic · 13th January 2007, 21:35

Exactly.....They like to take the money, but not provide the service in which we are paying for.

I feel i am going to have a right fight on my hands. I clearly understand that this process is not easy, but clearly Lloyds are going to make it as difficult as possible.

curlychic · 15th January 2007, 14:18

Quote:

Originally Posted by curlychic

Well.....What can i say grrrrrrrrrrrrrr !

Sent the Data Subject Access Request on 18th December along with a £10.00 postal order and still no response !!!!

Roll on 3rd February when i move swiftly onto stage 2 !!!

Has anyone else encountered this problem from the onset of their claim ?

..................and still no response

curlychic · 24th January 2007, 12:07

Hello there, can anyone help me ??

As you will see by my thread i still havent recieved the info i require after sending my S.A.R - (Subject Access Request) and appropriate payment.

I read another thread today that suggests phoning 0845 300 4431 and letting them know that they have 10 days left in whioch to supply the infomation before i report them to the Info Comissioner and getting a court order to get the infomation, however i do believe this is a Birmingham office and i sent my S.A.R - (Subject Access Request) to the Data Protection Department, Pentagon, London as advised on here before.

Is this a problem ? Can i still ring them ? I must admit i have been trying, but the line is constantly engaged (guess everyone else is doing the same thing....hehehe)

Thanks guys 'n' gals

curlychic · 24th January 2007, 12:49

Just phoned branch, got number for HO and number for Data Protection Department. Got through straight away. They checked for reciept of my letter. Confirmed receipt and said that my S.A.R - (Subject Access Request) would be actioned within 7 days !! We shall see eh.......I'll keep you posted.

Thought the number may be helpful for others who sent their S.A.R - (Subject Access Request) to this HO London.

Telephone: 01179433133

BARTY · 24th January 2007, 13:46

Hi
Glad you have got it sorted. Thanks for the number, I will keep a note of it in case anyone else needs it.
Good luck with your claim

Barty

curlychic · 29th January 2007, 13:05

Quote:

Originally Posted by curlychic

Just phoned branch, got number for HO and number for Data Protection Department. Got through straight away. They checked for reciept of my letter. Confirmed receipt and said that my S.A.R - (Subject Access Request) would be actioned within 7 days !! We shall see eh.......I'll keep you posted.

Thought the number may be helpful for others who sent their S.A.R - (Subject Access Request) to this HO London.

Telephone: 01179433133

Well surprise, surprise.....Postman has been and they said my request would be actioned within 7 days......lmao

I am counting down now....they have til Saturday. LBA already printed and waiting to be sent.

By the way can someone help ? When (which i am sure i will) i send the LBA i know i have to report them to the Infomation Commissioner at the same time.

??? Letter templates and address to send to ???

curlychic · 29th January 2007, 15:58

Quote:

Originally Posted by curlychic

Well surprise, surprise.....Postman has been and they said my request would be actioned within 7 days......lmao

I am counting down now....they have til Saturday. LBA already printed and waiting to be sent.

By the way can someone help ? When (which i am sure i will) i send the LBA i know i have to report them to the Infomation Commissioner at the same time.

??? Letter templates and address to send to ???

curlychic · 29th January 2007, 22:15

Please can someone help me out with my above question ????? everyone seems to be reading my posts, yet nobody responds ???

lucid · 29th January 2007, 22:26

Quote:

Originally Posted by curlychic

Well surprise, surprise.....Postman has been and they said my request would be actioned within 7 days......lmao

I am counting down now....they have til Saturday. LBA already printed and waiting to be sent.

By the way can someone help ? When (which i am sure i will) i send the LBA i know i have to report them to the Infomation Commissioner at the same time.

??? Letter templates and address to send to ???

Hi,

When sending an LBA for S.A.R - (Subject Access Request) I'm not aware that you have to report them to the Information Commissioner at the same time. But you'll probably find the information here: The Data Protection Act - Information Commissioners Office

Check out the FAQS on the right hand side - there's one that says: I think a data controller has breached the Data Protection Act. What can I do? That section tells you how to complain.

Good luck - I'm sure your S.A.R - (Subject Access Request) will turn up soon, they just like to take their time sometimes.

Lucid

curlychic · 29th January 2007, 22:59

Thank you for replying Lucid........I was starting to get a complex as nobody seems to reply to my thread/posts.

lucid · 29th January 2007, 23:08

That's ok. The only reason I was able to reply with the information I gave was because we were forced to start researching it when Lloyds didn't provide a S.A.R - (Subject Access Request) for Mindzai's credit card. I'd imagine a lot of people who were reading you post haven't had to consider sending a LBA for their SAR and so wouldn't necessarily know the answer to your question.

I'm sure you'll get the statements once they recieve your LBA.

Lucid

curlychic · 30th January 2007, 22:03

Hi again Lucid

In the 'need to know' section where it outlines the steps of what to do, it is the LBA template letter that it advises to send if they do not respond to S.A.R - (Subject Access Request).

I am rather confused now.....is this not what others are doing ? Advice from all welcome

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