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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Lloyds Bank > LloydsTSB Successes

LloydsTSB Successes **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread


Welcome to The Consumer Action Group

and
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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
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Old 23rd August 2006, 13:47   #1 (permalink)
givitback
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 19
givitback Novitiate
Default Money refunded to Bank Account

I posted recently to say I'd won my claim and promised I'd get back with the details.

I raised a small claim against Lloyds TSB in the Scottish Courts. I have around £1500 of charges but split the claim so that I could keep within the small claims track. Lloyds solicitors denied the claim and a court date was set. At this point, I panicked! However, 5 days before I was due in court, I had a call from Lloyds Sols. They had sent me a letter the previous week (which hadn't reached me), offering a full settlement because they were concerned that I would end up paying court costs. Bless! The confirmation letter came from Michael Thomas from their Credit Operations Legal & Support Dept in Brighton.

In it, they asked me to make contact with my branch for an account review & also to return my card. No need for that as they already have my cards & cheque book and my account is frozen. I'm currently receiving advice from the Consumer Credit Counselling Service and am on a payment arrangement to pay back £5k debt to TSB. They had already agreed to freeze interest & charges before I raised the court action. I noticed that a few people on this site have been in the same position & didn't want to rock the boat in case the banks pulled their repayment plans. I figured I had nothing to lose so went for it becuase I asked for help at my local branch and they didn't do ANYTHING. They refused point blank to refund the charges when I first started getting into difficulty. I've had £750 credited to my account which has reduced the debt a bit.

Unfortunately I'm not able to contribute financially to this site yet but am grateful for the help & support and am more than happy to help anyone in a similar posiiton.
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