consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ


CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 185,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-
Come and chat with us here (NB: External site NOT affiliated with CAG)

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Lloyds Bank

Lloyds Bank Meet other Lloyds Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack (6) Thread Tools
Old 26th May 2007, 14:54   #161 (permalink)
voyager9
Classic Account Customer
 
voyager9's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2007
Posts: 293
voyager9 Novitiate
Default Re: Lloyds victory in Birmingham - in perspective

hi ds

i have just sent email to bbc lets see what they do now lol

voyager
voyager9 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 15:00   #162 (permalink)
TUTTSI
Platinum Account Customer
 
TUTTSI's Avatar
Default Re: Lloyds victory in Birmingham - in perspective

I agree! I do hope that they can help you!
DS
TUTTSI is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 15:22   #163 (permalink)
alexpom51
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2007
Posts: 4
alexpom51 Novitiate
Question Re: Lloyds victory in Birmingham - in perspective

I'm in the process of claiming £944 from LloydsTSB (inc interest and court fee). I sent a letter before action and, as I got no response within 14 days, sent the N1 to my local county court.

In the meantime, LloydsTSB have already deposited a £750 pay off into my account in "full and final settlement". The money had gone into my account before I could even reply to the letter they sent. I was ready to send a sniffy letter back telling them that I will accept the money as a "payment on account", pending the outcome of the court case, but I am not willing to accept it as "full and final settlement".

I was about to write this letter when I heard for the first time about this one-off victory of theirs.

I would welcome feedback from others on this site about what they would do in my situation. As the amount they have offered is just a couple of hundred less than what I am claiming should I just cut my losses and accept it? (Obviously if I was claiming £thousands I wouldn't accept a paltry £750.).

Needless to say, when they turned down my original request, they mentioned the guff about charging £35 a time for providing the "service" of extending my overdraft etc etc - nothing about penalty charges. This so-called "service" charge was, I understand, the basis of their recent success in court.

Please let me know what you think
alexpom51 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 15:35   #164 (permalink)
TUTTSI
Platinum Account Customer
 
TUTTSI's Avatar
Default Re: Lloyds victory in Birmingham - in perspective

Quote:
Originally Posted by alexpom51 View Post
I'm in the process of claiming £944 from Lloyds TSB (inc interest and court fee). I sent a letter before action and, as I got no response within 14 days, sent the N1 to my local county court.

In the meantime, LloydsTSB have already deposited a £750 pay off into my account in "full and final settlement". The money had gone into my account before I could even reply to the letter they sent. I was ready to send a sniffy letter back telling them that I will accept the money as a "payment on account", pending the outcome of the court case, but I am not willing to accept it as "full and final settlement".

I was about to write this letter when I heard for the first time about this one-off victory of theirs.

I would welcome feedback from others on this site about what they would do in my situation. As the amount they have offered is just a couple of hundred less than what I am claiming should I just cut my losses and accept it? (Obviously if I was claiming £thousands I wouldn't accept a paltry £750.).

Needless to say, when they turned down my original request, they mentioned the guff about charging £35 a time for providing the "service" of extending my overdraft etc etc - nothing about penalty charges. This so-called "service" charge was, I understand, the basis of their recent success in court.

Please let me know what you think
In the Templates Library thre is a rejection letter which you should accept on a partial settlement only and advise them that you have already issued procedings and advise them the balance and that you are still expecting to be paid the full amount + court fees less what they have paid you on account, this is IMHO.
DS
TUTTSI is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 15:57   #165 (permalink)
setmefree
Gold Account Customer
 
setmefree's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2007
Posts: 1,080
setmefree Informativesetmefree Informativesetmefree Informative
Default Re: Lloyds victory in Birmingham - in perspective

Quote:
Originally Posted by alexpom51 View Post
As the amount they have offered is just a couple of hundred less than what I am claiming should I just cut my losses and accept it?
MMM no would they take £20.00 instead of £30.00 charges i think not, so why should you accept there offer.
you have asked for a true figure the same as they do when they apply the penalty charges.
setmefree is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 16:01   #166 (permalink)
TUTTSI
Platinum Account Customer
 
TUTTSI's Avatar
Default Re: Lloyds victory in Birmingham - in perspective

Quite right setmefree!
TUTTSI is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th May 2007, 18:50   #167 (permalink)
alexpom51
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2007
Posts: 4
alexpom51 Novitiate
Default Re: Lloyds victory in Birmingham - in perspective

Thanks for the info.............A
alexpom51 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 27th May 2007, 10:24   #168 (permalink)
Iain Francis
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jan 2007
Posts: 1
Iain Francis Novitiate
Default Re: Lloyds victory in Birmingham - in perspective

Re deadthings conditions with lloyds - is it possible for a scan of his t & c to go on to this site as I am claiming back to 2001 but have no t & c - i asked lloyds for a copy and have had no reply

Thanks

Iain Francis
Iain Francis is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th May 2007, 13:44   #169 (permalink)
Kenny Haymes
Basic Account Customer
Default Re: Lloyds victory in Birmingham - in perspective

Quote:
Originally Posted by Mistermind View Post
My reading of Judge Cooke's Approved Judgment is that he did not dismiss Kevin's claim that the "fee" needed to be reasonable. He understood Kevin to say the fee was unreasonable because Kevin did not like it.

On his own initiative the judge suggested a pragmatic criterion: the price for the job was deemed not unreasonable because it was the market price, namely no significantly lower price was available from any other UK bank, to which Kevin agreed.
If Mr.Berwick 'agreed' with the judge on various points - is the Berwick case the 'right one' to appeal for the benefit of all ? Somewhat difficult to successfully appeal against fundamental elements of a judicial decision - especially if 'one' has initially agreed with them ?

An appeal can only be made based on the evidence before the lower court - and it appears that important evidence was missing in the county court in this case - the permission of the higher court would be needed to adduce further evidence - important evidence such as T&Cs - this permission may be refused - this could then mean any appeal may fail.

On the other hand, the judge granted 'permission to appeal' thereby 'inviting' an appeal - 'permission to appeal' should only be granted where there is a 'reasonable prospect' of success - 'permission' has already been granted by the presiding judge ! But is this a 'spratt to catch a mackerel' ?

Some element of doubt has crept into claimants since this perverse judgment - imagine the impact if an appeal were to fail - an appeal
'encouraged' by a judge who had just made a decison which 'the world and his wife' would know was misguided to put it mildly - and which decision the judge himself thought could be appealed !

The appeal [if any] would be heard in the same building as the original case - and not by a High Court judge - but most probably a local circuit judge - it would depend on how the listings were made.

After any appeal - if made - then 'permission to appeal' to the Court of Appeal would be needed - more than likely a circuit judge would not grant permission to appeal his own decision.

In any further appeal - the Court of Appeal would not normally allow 'further evidence' to be adduced before it - therefore is 'this' the correct case to be taken all the way ?

There can be little doubt that the banks are seeking the out 'the weakest case', from somewhere, to try and set some form of precedent in their favour, even if it means it is only a well-publicised judgment achieved on a procedural advantage or incomplete claim !
__________________
Kenny Haymes, London
Kenny Haymes is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th May 2007, 15:03   #170 (permalink)
Mistermind
Platinum Account Customer
 
Mistermind's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 1,062
Mistermind InformativeMistermind InformativeMistermind Informative
Default Re: Lloyds victory in Birmingham - in perspective

Kenny, a courageous post from you but one that needs to be made, in case the movement is suckered into an ambush.

Even more damagingly Kevin said at the trial he did NOT regard going overdrawn or overlimit was a breach of contract. This cut off the underpinning of Dunlop v Garage 1910 precedent and opened the door to thef first of two Lloyds documented defence points, namely that the charge was a service fee. Fatally Kevin challenged the existence not the quantity of this charge. Even if new T&C evidence is admitted at the appeal it is hard to see how a complete U-turn would be permitted, starting again from scratch, echoes of double jeopardy.

Contesting the "reasonableness" of the charge level may be a little easier, if less rewarding. New evidence could be introduced from EU etc and from past charge levels to question "reasonableness". The fact that the same bank AIB charges £3 in Dublin but £20 in UK could be adduced to suggest the "market price" has been manipulated by a UK-wide price-fixing cartel of banks.

In mitigation it could be argued the makeshift T&C admitted in court was contained in the bundle of neither the claimant nor the defendant. Lloyds did not bother to show up, while layman Kevin at a moment's notice had to think on his feet. With great novelty the judge presented the T&C evidence.

After thousands of similar cases were assigned for court hearing, only for banks to go AWOL, might judges entertain the excuse that the claimant did not expect a contest, so arrived underprepared? Being a layman he did not try to seek an adjournment.

If this appeal does not materialise, then we appear to be back where we started, except that an own goal has been scored. As well as fleeing from well-prepared adversaries as before, banks may now try out the additional option of leaping out at the last moment to ambush ill-prepared claimants.
__________________



Mistermind is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th May 2007, 18:09   #171 (permalink)
Kenny Haymes
Basic Account Customer
Default Re: Lloyds victory in Birmingham - in perspective

Quote:
Originally Posted by Mistermind View Post
Kenny, a courageous post from you but one that needs to be made, in case the movement is suckered into an ambush.

Even more damagingly Kevin said at the trial he did NOT regard going overdrawn or overlimit was a breach of contract. This cut off the underpinning of Dunlop v Garage 1910 precedent and opened the door to thef first of two Lloyds documented defence points, namely that the charge was a service fee. Fatally Kevin challenged the existence not the quantity of this charge. Even if new T&C evidence is admitted at the appeal it is hard to see how a complete U-turn would be permitted, starting again from scratch, echoes of double jeopardy.

Contesting the "reasonableness" of the charge level may be a little easier, if less rewarding. New evidence could be introduced from EU etc and from past charge levels to question "reasonableness". The fact that the same bank AIB charges £3 in Dublin but £20 in UK could be adduced to suggest the "market price" has been manipulated by a UK-wide price-fixing cartel of banks.

In mitigation it could be argued the makeshift T&C admitted in court was contained in the bundle of neither the claimant nor the defendant. Lloyds did not bother to show up, while layman Kevin at a moment's notice had to think on his feet. With great novelty the judge presented the T&C evidence.

After thousands of similar cases were assigned for court hearing, only for banks to go AWOL, might judges entertain the excuse that the claimant did not expect a contest, so arrived underprepared? Being a layman he did not try to seek an adjournment.

If this appeal does not materialise, then we appear to be back where we started, except that an own goal has been scored. As well as fleeing from well-prepared adversaries as before, banks may now try out the additional option of leaping out at the last moment to ambush ill-prepared claimants.
Mmm, duly noted Mistermind ! Sadly, even less chance of a successful appeal, in my view - certainly an even bigger risk 'for all' than appeared at first blush.

Whilst I agree with your last paragraph, viz. -

"If this appeal does not materialise, then we appear to be back where we started, except that an own goal has been scored. As well as fleeing from well-prepared adversaries as before, banks may now try out the additional option of leaping out at the last moment to ambush ill-prepared claimants" -

maybe the 'lesson to be learnt' from all of this is - 'be prepared' - 'be very well prepared indeed' - if you are going to court - it is not a picinic by any stretch of the imagination - take your cases seriously - and claimants should play their 'documentation hand' for the long haul so they don't get caught out - i.e. include 'everything' in their submissions - in case there is need for an appeal - 'and' to avoid a 'judge' (?) formulating his own version of T&Cs and how he 'see's it' (or wants to see it)!

'If' we are back where we started, then so be it - a strategical retrench - at least it will not have jeopardised the many £millions of refunds that are still due to customers.

Let's at least not hand it to them on a plate !

Should Defendant banks refer to the Berwick case not being appealed or trying to score points off the purely County Court decision (to call it a judgment seems too much of an acknowledgement and/or compliment) - it might be useful to counter that by including a plethora of info on all the cases settled by the banks todate, thereby readily submitting such info for reference in court and to highlight the banks' weakness and unwillingness todate - save for a case where no T&Cs are properly submitted !
Kenny Haymes is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th May 2007, 19:17   #172 (permalink)
photoman
Platinum Account Customer
 
photoman's Avatar
Default Re: Lloyds victory in Birmingham - in perspective

Kenny,

I could not agree more regards the need for preparation, and was a bit stern with some newbies recently (which they got a little upset about, but hopefully it made them wake up a to reality).
As I said on another thread:

"This is a serious business, and although everything is here online in templated form, it is still necessary to make some effort to understand what is that involved. It is obvious from some of the posts that some people have advanced way down the line without ever doing this.

I am just as willing as many others on this site to try to help them (and have very often done so), and the urgency that these crys for help are are so frequently made in means it must be done so quickly and without chastisement.

My post was meant more as a cautionary warning to those about to set off. To not get yourself in the same mess. To take some time and effort to do things. Read and understand, post and question, get advice earlier rather than later. Look at all the stages before starting even the first, because it is those rudimentary basics that will prepare you for the more difficult later stages."


Regards your statement about having a list of settled cases to hand.

PLEASE, TO EVERYONE that wins:

Do not just vanish off on some Caribbean cruise. DO please post details of your winning case. ESPECIALLY if it was a settlement AFTER the berwick case.

Regards

PM
__________________
---------------------------
ARE YOU A BUSINESS CLAIMANT?
CAG NOW HAVE A BUSINESS CLAIMS FORUM !
GO HERE !


BARCLAYS FLOUTING E.U. SANCTIONS IN ZIMBABWE
Look at this thread.


Got your old T&C's ?
Visit this thread to help others.

-----------------------------
All opinions and advice I offer are purely my own.
just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !
photoman is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th May 2007, 19:30   #173 (permalink)
Mistermind
Platinum Account Customer
 
Mistermind's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 1,062
Mistermind InformativeMistermind InformativeMistermind Informative
Default Re: Lloyds victory in Birmingham - in perspective

Hear hear. What is more BankFodder wants to hear from those about to reach court. There are so many serious threads these days that the truly urgent get swamped.

There is a danger that opportunistic banks (more so than cards) could switch to guerilla tactics to pick on stragglers. When they can see from the bundle that the litigant is very obviously under-prepared, their barrister can suddenly arrive in court, to chalk up another win and discourage the movement.

When up against a strong bundle they continue to settle and go AWOL, lulling other claimants into a false sense of security. The phoney war could be turning into a war of nerves.



We Need Your Litigation Details!!!!!
http://www.consumeractiongroup.c o....itigation.html
Mistermind is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th May 2007, 20:50   #174 (permalink)
TideTurner
Platinum Account Customer
 
TideTurner's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 1,461
TideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informativeTideTurner Highly informative
Default Re: Lloyds victory in Birmingham - in perspective

I couldn't agree more PM. I wonder whether some people understand the luxury they have in terms of information they can get from this site. We have all suffered loss as a result of the actions of the banks for over a decade.

By posting your experiences and Court details, you receive help and help others, and allow the forum to keep an eye on any dirty tricks which may be employed by the banks.

Saying that, I'm as guilty as the next man, and haven't revealed details (even going quiet) for a while, for fear the 'listeners' will know my next move.

I will contact the Mods now, as I'm determined to beat these bullies and would not like to make any mistakes which would affect others.

I'll publish the entire case on my thread when it's over - it will open a few eyes!

Tide
TideTurner is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th May 2007, 23:45   #175 (permalink)
TUTTSI
Platinum Account Customer
 
TUTTSI's Avatar
Default Re: Lloyds victory in Birmingham - in perspective

Quote:
Originally Posted by TideTurner View Post
I couldn't agree more PM. I wonder whether some people understand the luxury they have in terms of information they can get from this site. We have all suffered loss as a result of the actions of the banks for over a decade.

By posting your experiences and Court details, you receive help and help others, and allow the forum to keep an eye on any dirty tricks which may be employed by the banks.

Saying that, I'm as guilty as the next man, and haven't revealed details (even going quiet) for a while, for fear the 'listeners' will know my next move.

I will contact the Mods now, as I'm determined to beat these bullies and would not like to make any mistakes which would affect others.

I'll publish th