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Are you being threatened over debts more than 6 years old? This may be unfair
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The warranty may be an example of unfair trading
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Would you like to clean up your credit file? Check it out | | | | | | | Lloyds Bank Meet other Lloyds Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group and The Bank Action Group
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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14th April 2007, 16:42
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#1 (permalink)
| | Site Team | GOT A COURT DATE? Important, please read...... Preparing for Court
Its highly unlikely that your claim will get as far as court, but even so, you should still prepare exactly as you would if you knew it was going to - I.e. get a good, solid bundle in ON TIME, and make sure that you know your arguements. Particularly in relation to Lloyds service charge defence. Read this thread - The issues raised by Llloyds bank defences and claiming beyond 6 yrs What to include in your bundle
Clearly this will depend to a certain extent upon which specific directions have been ordered (see this thread), but, IN ADDITION to everything else which you would normally submit, you should include; 1) A detailed Witness Statement, which specifically includes arguements which tackle the service charge arguement and "cloaking". The new Lloyds witness statement is now in the templates library, here - Lloyds Witness statement 2) Your account T&C's. Ideally those from when the account was opened, and covering right through to the present day. If you haven't got them, attempt to get them from your branch or the Lloyds website.
We now have a T&C library up and running. Here - Document Library - WORK IN PROGRESS
This is by no means complete though and we still need lots more. Please continue to try to obtain any and scan them to us using the e-mail address in my sig. If a postal address is required please PM me. 3) The full OFT report. No need to print out the whole thing, but you do need the front cover, section 1 "overview" and most importantly, section 4.21 "Disguised penalties". You should put this in INSTEAD of the OFT report summary from the Basic Bundle in the templates library.
Plus, the OFT report "Anayasis of Unfair Terms in Schedule 2". Particulary relevant is section's 5.8 - Analysis of Unfair Terms in Schedule 2
Plus this - Scots Law commission report 4) The McNamara interview. The transcript is fine. 5) Any correspondance or documents published by Lloyds which refers to their charges as - "Penalties", "defaults", "imposed when you breach your agreement", etc. Check your old T&C's if you have them and include anything which suggests that the charges are imposed as a result of a breach of your account agreement.
I have a letter in which Martin Orton states that Lloyds' charges exist - "in order that we can recoup our costs". This was in response to a direct request to justify their charges, and no mention was made in the letter of them being any sort of "service charge". Print it off from here to include in your bundles - Orton letter
Here's another letter which refers to Lloyds charges as covering "staff" and "administrative" expenses - Admin Costs p1 Admin Costs p2 Admin Costs p3
Simularly, if anyone else finds anything useful such as that, or in their old T&C's, etc, please let me have a copy so I can distribute it for others. Obviously you should block out personal details, and also I am happy to pay any postage costs if necessary. 6) Additional Case Law - See the attachments / link at the foot of this post. These are essential for Lloyds claims. When you've submitted your bundle
In most cases they will pay around now, but if not, and if they don't submit documents, then on the day of the deadline for submissions (which will be stated on the directions order), you should inform the court of their non-compliance immediately.
Send the letter here - Directions non-compliance letters
Also, if a court date is imminent you should have a good read of the guidance notes. Court guidance notes
_________________________ _________________________ ____
Additional case law; Director General of Fair Trading v First National Bank
__________________ Please note that I will not be online during most of April - please do not PM me during this time. Thanks. Please remember to DONATE! Help CAG keep up the fight! Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.
Last edited by GaryH; 8th September 2007 at 18:19.
Reason: updating
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14th April 2007, 16:55
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#3 (permalink)
| | Site Team | Re: GOT A COURT DATE? Important, please read...... Trowbridge, by any chance?
Good order - not quite as good as the draft we propose, but it still requires them to submit things that they would really rather not.
They are in default now - send the non-compliance letter.
__________________ Please note that I will not be online during most of April - please do not PM me during this time. Thanks. Please remember to DONATE! Help CAG keep up the fight! Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional. |
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14th April 2007, 17:16
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#4 (permalink)
| | Basic Account Customer | Re: GOT A COURT DATE? Important, please read...... No it's Bath but not that far away. So am I right in thinkning that all I have to do is send the non compliance letter (nothing else) to SCAM and the court?
Sorry to be dense but do I need to send both of the letters or just the second because as far as I understand it at the moment I am not supposed to have submitted anything to the court.
Thanks Speedo
Last edited by speedo101; 14th April 2007 at 17:30.
Reason: more information
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14th April 2007, 17:25
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#5 (permalink)
| | Site Team | Re: GOT A COURT DATE? Important, please read...... You need to get your bundle in by the end of this month - although you may want to hold off for the time being and see what happens. They had to comply with their part by 4 days ago, so I would suspect that they'll pay up pretty soon, or alternatively the judge may even strike out the defence.
For now, just send the (second) non-compliance letter to SC&M and to the court. Remove the bit that says "I can confirm my documents were filed and served......" becouse clearly you haven't yet.
If they haven't settled by the end of next week then you should start to get your bundle up together.
__________________ Please note that I will not be online during most of April - please do not PM me during this time. Thanks. Please remember to DONATE! Help CAG keep up the fight! Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional. |
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14th April 2007, 17:53
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#7 (permalink)
| | Basic Account Customer | Re: GOT A COURT DATE? Important, please read...... Quote:
Originally Posted by GaryH It increasingly appears that many claimants are now getting sloppy with regards to bundles and preparing for court. We've seen quite a few threads recently where the claimant hasn't bothered submitting anything becouse its a "waste of time". | I feel too many people see it as a get rich quick scheme  I positively fear the thought of the possibility of going to court unprepared !!  |
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14th April 2007, 23:06
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#8 (permalink)
| | Site Team | Re: GOT A COURT DATE? Important, please read...... Hi Gary,
I just wanted to check 2 things with you,
firstly, in the witness statement it says in paragraph 18
"18. However, and without prejudice to paragraph 18 above, in the event that the charges were accepted by this honourable court as being a fee for a contractual service, I will contend that that they are unreasonable under section 15 of the Supply of Goods and Services Act 1982."
am i right in thinking it should be "However, and without prejudice to paragraph 17 above", not 18? and secondly am i right in thinking that the statement of witness should be sent with the court bundle no matter what or does it only get sent if expressly asked for by the judge in the directions
i just wanted to check these points as i dont want to be ill prepared
thanks
paul
__________________ ....
.... Currently due to work commitments i am unavailable and will not be able to reply to any requests for assistance.
I expect to be off-line for the next month or so at least
PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME |
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15th April 2007, 14:44
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#9 (permalink)
| | Site Team | Re: GOT A COURT DATE? Important, please read...... Quote:
Originally Posted by pt2537 "18. However, and without prejudice to paragraph 18 above, in the event that the charges were accepted by this honourable court as being a fee for a contractual service, I will contend that that they are unreasonable under section 15 of the Supply of Goods and Services Act 1982."
am i right in thinking it should be "However, and without prejudice to paragraph 17 above", not 18? | Yes your right - I've corrected it, thanks. Quote: |
and secondly am i right in thinking that the statement of witness should be sent with the court bundle no matter what or does it only get sent if expressly asked for by the judge in the directions
| Put it in the bundle no matter what.
__________________ Please note that I will not be online during most of April - please do not PM me during this time. Thanks. Please remember to DONATE! Help CAG keep up the fight! Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional. |
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15th April 2007, 19:34
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#11 (permalink)
| | Platinum Account Customer | Re: GOT A COURT DATE? Important, please read...... Quote:
Originally Posted by Pen I gather that I should hold off submitting the bungle | Really wouldn't recommend submitting a bungle at all! |
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16th April 2007, 06:57
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#13 (permalink)
| | Site Team | Re: GOT A COURT DATE? Important, please read...... Hi Pen,
To be honest I always think its better to get it in early. It saves any last minute rushing around, for one thing, but also a bundle arriving at SC&M might just be the kick up the bum they need to settle.
Would you like me to send you the Martin Orton letter?
__________________ Please note that I will not be online during most of April - please do not PM me during this time. Thanks. Please remember to DONATE! Help CAG keep up the fight! Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional. |
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16th April 2007, 12:44
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#16 (permalink)
| | Site Team | Re: GOT A COURT DATE? Important, please read...... Yep, no problem. 
__________________ Please note that I will not be online during most of April - please do not PM me during this time. Thanks. Please remember to DONATE! Help CAG keep up the fight! Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional. |
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