They have 12 days from delivery of it to them to send you the info.After that any debts to which the application refers to remain uncollectable.(But they can still enforce if they come up with the cca request providing the account is not in dispute....attempts to recover monies should be suspended where the
account is in dispute although we do suggest that you maintain any agreed payments made by arrangement if you are in a position to do so )
The clock carries on to make 1 calendar month (from their receipt)...if this day falls on a weekend or bank holiday then it moves to the next working day.If they fail to respond with the info by this time,then the debt becomes unenforcable.
There are various lines of enquiry if this happens.
Submit a complaint to the Office of fair trading and question their suitability to hold a consumer credit licence.
Contact your local trading standards and give them originals of all correspondence they will take copies and should take up a case for you.
Or you could file
County Court action to force compliance and other things.
The ammended consumer credit act 2006 gives greater scope for addressing issues of consumer credit act breaches and the OFT claim they will come down hard.
Much of it comes into force in April next month.
Have a look in the debt forums for further info or visit the Oft website for recent changes that could assist you further.