***LloydsTSB contact details***

[BankFodder]

Here is an address for a department which seems to like to hide itself away from the public. They should really know their stuff as they are responsible for ensuring compliance by the branches. Send your S.A.R - (Subject Access Request) to them. They of all people should understand what is needed and should make sure that it happens.

If you don't get your information - then call them and complain. Insist that they handle it when they try to fob you off somewhere else

Lloyds TSB Bank PLC
Compliance Dept.
Mountbatten House
Military Road
Chatham
ME4 4JF

Tel: 01634 834 207
Also try: 01634 829 222

[livelylad]

Data Protection Act

Copy Statement Unit
Lloyds TSB Bank plc
Swallow House
10 Swallow St
BIRMINGHAM
B1 2AL

[livelylad]

Preliminary and Letter Before Action

Customer Care
Lloyds TSB
125 Colmore Row
Birmingham
B3 3SF

[livelylad]

Address to Serve Court Papers
REGISTERED ADDRESS:

LLOYDS TSB BANK PLC
25 GRESHAM STREET
LONDON
EC2V 7HN

[livelylad]

COMPLAINTS DEPARTMENT EMAIL ADDRESS: -
Online Email

CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER: -
0845 3000 000
Penny Berryman's direct telephone number. 020 7522 5202

INTERNET BANKING WEBSITE: -
Log On

HOW TO OBTAIN YOUR STATEMENTS ON LINE: -
Once registered, a user can log on and view statements. On the page where you see the detailed entries, there is a box entitled "Please select a statement option" - click on the little downward arrow at the right, and a drop down menu appears. Choose "search your statements" and hit "go". Then appears a form which allows you to search for statements, up to three months at a time. You can go back to 1 July 2002 only.

[Tecnobaz]

This might be useful to a few people around here. Letters are very untraceable in my experience if sent to their PO BOX so send direct.

Thank you for your enquiry, regarding BLS Collections.
I have been looking into this for you.
As far as I can ascertain, BLS Collections is part of Lloyds TSB plc.
The main address for the section dealing with debt recovery is:
Consumer Debt Recovery Team
Lloyds TSB plc
Queens Road Quadrant
Brighton BN1 3XJ
BLS Collections have confirmed to me that they deal with debt recovery issues, on behalf of Lloyds TSB plc. They informed me that any request sent to BLS Collections, PO Box 467E, Oxford, OX4 1WA, is forwarded to the Consumer Debt Recovery team.
However, if you want copies of any of the Consumer Credit Agreements, then I suggest you need to write to directly to the Consumer Debt Recovery team at the address I have given above. I suggest you use the recorded delivery service of Royal Mail and make sure you enclosed the required £1 fee.
They will have 12 working days (a working week is counted as five days - Monday to Friday), from when they receive the written request, to reply with the required documents. The creditor must not take more that 30 days to comply.
Yours sincerely,

Bert Pridgeon
Consumer Advice Officer
Oxfordshire County Council
Trading Standards Service

[Patma]

I've just discovered this fake address for myself after trying to get a special delivery letter signed for. The Royal Mail have confirmed there is no such PO Box or postcode. A redirect was in place and my letter has disappeared into a black hole.

What I want to know is whether this practice breaks any rules and regulations, because I'd love to do something about this.

Well done for finding this out, Patma

[maroondevo52]

New address for Subject Access Request.

DSAR Unit,
Lloyds TSB BANK PLC,
Customer Service Recovery,
Charlton Place,
Andover,
SP10 1RE