New Claimant - just a couple of quick qns!

[rcholmes]

After reading numerous victories against Lloyds I thought I'd give it a go and tyr and reclaim all of my bank charges since i opened my account in 2005.

I just have a few questions if someone could spare a moment or two?

1. From my statements I have two lists; one of unpaid/returned chq's/DDs and SO's and another of unplanned OD Fees. The first list equals £870 and the second equals £737. Am I able to reclaim for both the returned items and the unplanned OD Fees or just the returned items? (hopefully both!!)
2. I currently have a £300 overdraft facility with lloyds, of which I probably use £100 of it. Has there be any cases where overdrafts have been removed in spite/revenge of someone putting in a claim for the bank charges?

Many thanks for your help.

RC

[yourbank]

1) Yes you can claim
2) Prior to the OFT test case announcement, yes. Since then it could be seen to be a punitive measure and is against the FSA Waiver on Bank Charges

[landy_alert]

Originally Posted by rcholmes

After reading numerous victories against Lloyds I thought I'd give it a go and tyr and reclaim all of my bank charges since i opened my account in 2005.

I just have a few questions if someone could spare a moment or two?

1. From my statements I have two lists; one of unpaid/returned chq's/DDs and SO's and another of unplanned OD Fees. The first list equals £870 and the second equals £737. Am I able to reclaim for both the returned items and the unplanned OD Fees or just the returned items? (hopefully both!!)
2. I currently have a £300 overdraft facility with lloyds, of which I probably use £100 of it. Has there be any cases where overdrafts have been removed in spite/revenge of someone putting in a claim for the bank charges?

Many thanks for your help.

RC

Hi RC

As yourbank quite rightly says, an act of such a retaliatory nature is against the FSA Waiver, however, LTSB do still carry out such acts.

After putting in a large claim for refund of charges, they closed my account stating that in doing so they were helping my situation as there would be no further charges or interest - I have now reported them to the FSA.

I haven't come across anyone else here that has been penalised in this way, so I believe that it is still probably quite rare for them to do this and as your claim is relatively small, they are unlikely (in my opinion) to exact their vengeance on you in this way.

BankFodder recently started a discussion on claiming back overdraft interest - it is more complex, but perfectly possible, although not recommended by all.

Go for it and keep us posted on your progress - there is always someone around to offer advice and support

Regards,

Landy x

[*WelShIeGaL*]

Hey there,
Firstly YES you can look to claim back both unplanned O.D fees & returned items + any interest relating to the unplanned overdraft fees.
2nd NO they wont take away your O.Draft facility, however in saying that I do know that if you have an O.Draft that you only use x amount of they may when youre due your review recieve a letter stating that as you only ever use xxx amount then we are going to put your O.Draft at that set amount....however if you prefer to have that amount even though you dont use it, you know having it there as a safty net should you need it. All you have to do is call and say you wish it to remain the same as it has always been then they can leave it at that for you.
PUTTING IN YOUR CLIAM....
now you've got your statements use a highlighter to mark out the charges, then write a cover letter-which can be as long or as short as you like, and send it to= LloydsTSB PLC, BOX 1, BX1 1LT.
You''ll then recieve a letter telling you that they will place your request on hold untill the outcome of the pending courts decision, but this is the same for everyone regardless how much, or how you bank with.

DEAR SIR/MADAM
ACCOUNT NO XXXXXXX
I'M WRITING TO REQUEST THAT YOU REPAY ALL THE DEFAULT CHARGES THAT HAVE BEEN APPILED TO MY ACCOUNT DURING THE PAST xxx YEARS. I DO NOT BELIEVE THESE CHARGES REFLECT THE TRUE COST TO LLOYDS BANKING GROUP FOR GOING INTO UNPLANNED OVERDRAFT AND HAVING ITEMS RETURNED TO MY ACCOUNT.
THE CHARGES TOTAL xxxxx. I BELIEVE THAT I HAVE BEEN DEPRIVED OF THIS MONEY AND THEREFORE ASK THAT YOU REPAY ME THE FULL AMOUNT. PLEASE FIND A FULL SCHEDULE OF THE CHARGES ENCLOSED.
I LOOK FORWARD TO A FULL RESPONSE TO THIS LETTER WITHIN 14 DAYS.
YOURS FAITHFULLY

[rcholmes]

Originally Posted by *WelShIeGaL*

Hey there,
Firstly YES you can look to claim back both unplanned O.D fees & returned items + any interest relating to the unplanned overdraft fees.
2nd NO they wont take away your O.Draft facility, however in saying that I do know that if you have an O.Draft that you only use x amount of they may when youre due your review recieve a letter stating that as you only ever use xxx amount then we are going to put your O.Draft at that set amount....however if you prefer to have that amount even though you dont use it, you know having it there as a safty net should you need it. All you have to do is call and say you wish it to remain the same as it has always been then they can leave it at that for you.
PUTTING IN YOUR CLIAM....
now you've got your statements use a highlighter to mark out the charges, then write a cover letter-which can be as long or as short as you like, and send it to= LloydsTSB PLC, BOX 1, BX1 1LT.
You''ll then recieve a letter telling you that they will place your request on hold untill the outcome of the pending courts decision, but this is the same for everyone regardless how much, or how you bank with.

DEAR SIR/MADAM
ACCOUNT NO XXXXXXX
I'M WRITING TO REQUEST THAT YOU REPAY ALL THE DEFAULT CHARGES THAT HAVE BEEN APPILED TO MY ACCOUNT DURING THE PAST xxx YEARS. I DO NOT BELIEVE THESE CHARGES REFLECT THE TRUE COST TO LLOYDS BANKING GROUP FOR GOING INTO UNPLANNED OVERDRAFT AND HAVING ITEMS RETURNED TO MY ACCOUNT.
THE CHARGES TOTAL xxxxx. I BELIEVE THAT I HAVE BEEN DEPRIVED OF THIS MONEY AND THEREFORE ASK THAT YOU REPAY ME THE FULL AMOUNT. PLEASE FIND A FULL SCHEDULE OF THE CHARGES ENCLOSED.
I LOOK FORWARD TO A FULL RESPONSE TO THIS LETTER WITHIN 14 DAYS.
YOURS FAITHFULLY

Hiya

Thank you all for your input so far! Do I include copies of the statements in with my letter?

Having read a number of threads on here and having read items on the lloyds website that say they are putting all claims for charges on hold until after various appeals, I was just wondering if anyone had had any succes in offering discounts on settlements to the bank and if this is a viable option (and recommended)? i.e. if you settle within 10 days i will accept a settlement of £xxxx.xx which is 75/80/90% of the total amount.

[Michael Browne]

Thank you all for your input so far! Do I include copies of the statements in with my letter?

You can (copies,never originals) or a Statement of charges is easier.

Use the Simple S/S here:

http://www.consumeractiongroup.c o....eadsheets.html



When entering your charges, don’t delete anything first. Just overwrite the existing examples: type of charge, amount and date.

If you delete all the existing examples, you will also delete all the formulas for calculating the 8% interest.

Once you have entered all your info onto the sheet, all you need then do is to delete what info is not yours.

The days since and 8% will be calculated automatically

Save it and print out as your schedule of charges.

I was just wondering if anyone had had any succes in offering discounts on settlements to the bank and if this is a viable option (and recommended)? i.e. if you settle within 10 days i will accept a settlement of £xxxx.xx which is 75/80/90% of the total amount.

I've never seen any successful instances. They'd rather pay 0% now and 100% later at the conclusion of the OFT test case