consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Lloyds Bank

Lloyds Bank Meet other Lloyds Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 8th June 2006, 19:25   #1 (permalink)
littlesherbie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 14
littlesherbie Novitiate
Unhappy ive recieved my court defence papers help!

Hi
gone through the letter sending stage, and as usual one day to go and good old lloyds post a defence, im feeling slightly uneasy about it now, i also need to pay another £100 to go to court will i need a solicitor and i might need help with the form anybody got this far that can help it would be appriciated Bev
littlesherbie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th June 2006, 19:29   #2 (permalink)
alanfromderby
Site Team
 
alanfromderby's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 6,299
alanfromderby has disabled reputation
Default Re: ive recieved my court defence papers help!

Don't worry, this is their way of seeing if you are serious. If you have a read through the forum you will see this happens regularly. Complete the Allocation Questionnaire, send the fee, and then wait for the offers to start.

This is the time to stay strong - and not let them brow beat you into accepting anything less than you have asked for.
__________________
Alan, Derby, UK.


Help keep this site open by buying one of these great resources:


Postage £1 - Delivery in the UK only.
Click on the above link to place your order - payment by Paypal.

_________________________ _______

Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

Advice given is purely my opinion, and is not based on any legal training.
alanfromderby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th June 2006, 20:27   #3 (permalink)
Bookworm
Platinum Account Customer
 
Bookworm's Avatar
Default Re: ive recieved my court defence papers help!

And if you're feeling wobbly, have a look at the buddy sytem here. Anyone near you? If not, there may well be a bit later.

.
Bookworm is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th June 2006, 01:53   #4 (permalink)
sam1
Basic Account Customer
Thumbs up Re: ive recieved my court defence papers help!

Dear Littlesherbie,

Alan is absolutely correct. This is their attempt to test your nerve. You have to remember that you carry all the aces! The charges are legally unenforceable, therefore going to court is the last thing they want to do! It would expose their shameful tactics to everyone and more importantly they would LOSE! They know there are very well informed irrate consumers, not afraid to assert their rights! In terms of business risk, it is much cheaper if they have to pay those savvy enough to challenge them, rather than expose themselves to everyone and risk really huge losses! Fortune (or a refund) favours the brave, especially when you're right! I change expressions to suit!

You have been really courageous in your actions thus far, see it through, you owe it to yourself! I've studied law, so take it from me they will cave in!

Don't just accept a refund. What has the deprivation of that money caused you to go without? Have a good think about it. You are entitled to compensation if you can demonstrate a causal link between the charges and any detriment you have suffered. Also compensation is payable just by virtue of the fact they have charged you unlawfully. Squeeze them, is my advice!

If you're near Bournemouth I'll support and help you.

Best wishes,

Sam.
sam1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th June 2006, 13:10   #5 (permalink)
littlesherbie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 14
littlesherbie Novitiate
Unhappy help recieved my questionaire and defence

Hi
just recieved my questionaire and defence, it looks pretty similar to eveyone elses but very unsure how to fill out the questionaire and also do i have to send in my arguement for why they should pay me my money back if anyone out there can help me i would be very grateful cheers Bev
littlesherbie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th June 2006, 13:13   #6 (permalink)
barracad
Site Team
Default Re: ive recieved my court defence papers help!

Threads merged - please stick to one thread
__________________
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.


"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



www.unsubscribe-me.org

www.LOVEstoke.org
barracad is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th June 2006, 13:17   #7 (permalink)
Janet-M
Platinum Account Customer
 
Janet-M's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 5,107
Janet-M AuthoritativeJanet-M AuthoritativeJanet-M AuthoritativeJanet-M AuthoritativeJanet-M AuthoritativeJanet-M AuthoritativeJanet-M AuthoritativeJanet-M AuthoritativeJanet-M Authoritative
Default Re: help recieved my questionaire and defence

You do not need to send in a defence no , just return the questionaire.You will then probably find that you will recieve 2 more letters from lloyds solicitors .These letters 'could' sound intimidating and make you an offer telling you you are not allowed to 'tell' anyone, this is of course totally untrue .

As for your allocation questionaire fill in what you are sure of ( reading the attached notes ) then the questions you are unsure of post in here and someone will help you.
Janet-M is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th June 2006, 13:20   #8 (permalink)
littlesherbie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 14
littlesherbie Novitiate
Default Re: ive recieved my court defence papers help!

dear sam
thanks for the support much appriciated i must admit the money would be handy i think its just the thouht of going to court that scares me, but i do owe it to myself to carry one the fight thank you Bev
littlesherbie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th June 2006, 14:24   #9 (permalink)
jonni2bad
Site Team
 
jonni2bad's Avatar
Default Re: ive recieved my court defence papers help!

Was the form received an N149 or N150?
__________________
..

.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.


jonni2bad is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th June 2006, 17:55   #10 (permalink)
littlesherbie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 14
littlesherbie Novitiate
Unhappy Re: ive recieved my court defence papers help!

Hi
it is a n149 is there a difference between the two regards Bev
littlesherbie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th June 2006, 18:50   #11 (permalink)
jonni2bad
Site Team
 
jonni2bad's Avatar
Default Re: ive recieved my court defence papers help!

The N149 is the simpler of the two and is designed for Small Claims Track cases.

Although not a final response to these queries, the best available information you need for completing one is as follows;

***********************

Notes for completing a small claims track allocation questionnaire - Form N149

Send this back to the court, with the fee (if applicable). You do not need to send a copy of this to the Defendant.

An online PDF version of the form is HERE



Quote:
Section A - Settlement
Quote:

Do you wish any further action in this claim to be postponed for one month so that you and the other party can attempt to settle the claim either by informal discussion or by alternative dispute resolution?
You have given ample opportunity to resolve this matter with your bank / credit card company etc. so there is no need to allow further time. TICK NO



Quote:
Section B - Location of Hearing
Quote:

The claim will be heard in the court to which this form must be returned. Is there any reason why it should be transferred to another court to be heard?
If the reply address is your local court, then TICK NO. If the reply address has changed to another location, then TICK YES and state that since you, as a private individual, are claiming against a company who carries on business in this location, then the case should be heard locally to you.



Quote:
Section C - Track
Quote:

Do you agree that the small claims track is the most suitable track for this claim?
TICK Yes



Quote:
Section D - Witnesses
Quote:

So far as you know at this stage, how many witnesses (other than yourself) do you intend to call to give evidence at the hearing?
Enter the number of witnesses you intend to call to give evidence not including yourself or any expert witness - Typically this would be 0



Quote:
Section E - Experts
Quote:

Do you want permission to use an expert’s report at the hearing?
Unless you know otherwise, TICK NO



Quote:
Section F - Hearing
Quote:

Are there any days within the next four months when you, an expert or a witness will not be able to attend court for the hearing?
Unless you know of specific date that you cannot attend court (holidays etc) then TICK NO.



Quote:
Section G - Other Information
Quote:

In the space below, set out any other information you consider will help the judge to manage or clarify the claim, including any other information you consider should be supplied by the other party.

Give details of any other information that you consider will help the judge to manage the claim, referring as necessary to any documents you might have attached. Bear in mind however that at this stage you need not attach all other documents that you wish the court to consider at the hearing. This is something you will later be asked to provide. If you have not previously given a copy of the charges breakdown, showing dates and amounts plus interest, then let the court know here that you are attaching 2 copies of this with your reply.

If you have previously submitted these details, then say so here.

This would also be the place to argue for small claims track if there were any complexities, such as a claim for injunction or a claim under the Data Protection Act.

This would also be the place to argue for standard disclosure and include, subtly, that the bank has a ‘fiduciary duty’ and so has a duty to disclose the basis of it’s costs to you, as there is some doubt that that it is dealing in good faith as required by thefiduciaryrelationship.

Also a good place to bring to the notice of the judge thatthere should be an order for this disclosure as the bank commonly asks for set aside and then settles, and is merely using the justice system as a means of intimidating its customers.



Quote:
Section H - Fee
Quote:

Have you attached the fee for filing this allocation questionnaire?
You should note that if you do not pay this fee it might lead to your claim being struck out.

If you are the claimant, depending on the value of your claim, you may have to pay a court fee, typically for £100, but this is reclaimable as part of court costs.

If you have not applied for fee exemption or remission, the fee must be sent to the court at the same time as your completed questionnaire - in other words, you could get help from the court.

If you are in receipt of certain benefits, or if this fee would cause you undue hardship, it may be possible to pay nothing, a reduced fee, or even have the payment deferred until a later time.

Contact the Court directly if you think this applies to you.


Quote:
Section H - Signature


This questionnaire must be signed only by the party to the claim, or litigation friend, or legal representative.
__________________
..

.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.



Last edited by jonni2bad; 10th June 2006 at 18:53.
jonni2bad is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th June 2006, 20:41   #12 (permalink)
littlesherbie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 14
littlesherbie Novitiate
Talking Re: ive recieved my court defence papers help!

jonni2bad thanks for you help and support i really appriciate it i will fill it in and fingers crossed i will hopefully get a settlement, i will keep you posted thanks again Bev
littlesherbie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th June 2006, 19:45   #13 (permalink)
littlesherbie
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 14
littlesherbie Novitiate
Unhappy Re: sent off allocation questionaire

Hi
have sent off my questionaire the deadline was 25th june but haven't heard anything from anybody is this standard, or are they trying to make me sweat, it seems some people have recieved a letter from lloyds solicitors a couple of days after sending in there questionaire should i be worried. Bev
littlesherbie is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th June 2006, 19:54   #14 (permalink)
reload
Platinum Account Customer
 
reload's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: May 2006
Posts: 1,245
reload Informativereload Informativereload Informativereload Informative
Default Re: ive recieved my court defence papers help!

As far as I know Bev, that's right - the court are probably processing the details and you'll get a court date through shortly. It's only one day since the deadline, after all.

You may want to get in touch with your local county court and find out whether Lloyds have filed their AQ or not - if not you should apply for a judgement. If they have, then back to the waiting game
reload is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 26th June 2006, 23:11   #15 (permalink)
Lusky
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2006
Posts: 100
Lusky Novitiate
Default Re: ive recieved my court defence papers help!

I am in the same boat. Sent my AQ back a while ago, the due date was today. Checked with the court and Lloyds have filed their AQ. Think they are are just trying to string us along a bit longer now. I know A lot of people have received their settlement offers by this stage but think we just need to be patient. No way will they let it go to court.
Lusky is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th June 2006, 15:22   #16 (permalink)