Consumer Action Group envelope labels
You are part of a community of over 185,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
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NW11 7PE
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Are you being threatened over debts more than 6 years old? This may be unfair
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The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
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Would you like to clean up your credit file? Check it out | | | | | | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
27th March 2006, 20:00
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#1 (permalink)
| | Basic Account Customer | Intelligent (Yeah rite...) Finance Hi all,
I'm a newbie that found this site via Martin Lewis' site.
Thought i'd phone I.F. cos i was charged £25 for being ONE day late with my credit card payment in January.
The bloke i spoke to offered me 50% without batting an eyelid, but if i didn't accept it, the full £25 would stand. I said i wanted full refund cos its not legally enforceable, and asked if he could send me a breakdown of what exactly the £25 was made up of, seeing as its all automated anyway.
He said he'd put it in the post, so i'm waiting to see what fairy story they come up with...
Barclays owe me about £200 on my personal account and my boss has paid £5200 to NatWest in bounced cheque/DD fees since Jluy 2004...
I'm telling all my friends about these unfair fees, but half of them don't believe me that Joe Public can actually get this money back...
Keep the Faith, Comrades
(Actually, don't keep it, SPREAD IT!!!) |
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27th March 2006, 20:13
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#2 (permalink)
| | Basic Account Customer | Re: Intelligent (Yeah rite...) Finance Quote: |
Originally Posted by Marmalade I said i wanted full refund cos its not legally enforceable, and asked if he could send me a breakdown of what exactly the £25 was made up of, seeing as its all automated anyway.
He said he'd put it in the post, so i'm waiting to see what fairy story they come up with... | I'll be fascinated as will others to see, if anything, what they send back to you! |
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3rd April 2006, 20:01
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#4 (permalink)
| | Basic Account Customer | Re: Intelligent (Yeah rite...) Finance Stil nothing from I.F...
Phoned them this morning and was told to give it another week cos the request is sent to a particular department, and they could take a week to send the info out...
It's only £25 i'm querying, but how they handle this small amount will help me understand how obstructive other banks might be when i try to get refunds from them...
Next thing is to work out how my scanner works so i can get their reply on this site... |
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3rd April 2006, 20:12
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#5 (permalink)
| | Site Team The Consumer Action Group | Re: Intelligent (Yeah rite...) Finance They almost certainly will not give you a breakdown - they didn't give the Treasury Select Committee a breakdown when asked, so I think the chap was just answering in the way you wanted to get you off the phone.
Pathetic really.
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Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
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