And so it begins...

whitemouse75 · 14th August 2006, 14:02

I've decided to join in the fun and after finding this site today i have already sent off my data protection act letter for my if account which i closed about 2 weeks ago. dont think i'll have as much as some people on here, but i opened the account when if.com was launched (99/00?) and they hammered me for a while before i got fed up and went to first direct.

here's hoping for some money to ease the pain of my upcoming house move!

whitemouse75 · 15th August 2006, 12:44

Data Protection Act letter delivered today.....

whitemouse75 · 18th August 2006, 20:49

cheque cashed today....

carriel1975 · 23rd August 2006, 21:41

Good luck whitemouse

mcleodc · 25th August 2006, 16:25

what address did you send the request to?

whitemouse75 · 25th August 2006, 20:28

halifax at leeds, still no statements though

whitemouse75 · 3rd September 2006, 10:26

hmmm, just called if to see where my statements are, they said they know nothing about it. a 20 minute phone call revealed nothing other than they arent related to halifax (?) and as halifax cashed the cheque i should contact them and ask for the money back, then start again using the livingston address.

any contacts for halifax at trinity road?

lyndseyfletcher · 7th September 2006, 17:13

I hope this is the right forum to be on. I sent my letter last week to IF requesting that they pay me back all charges incurred and they've tried to scare me off with a "no because they were in your T & Cs" letter.

I have just draughted my LBA and will post in a min.
Is this standard practice for all banks? I've got a bigger claim to put through on Abbey yet and i thought i'd start with this as it would be easier!! Also, recieved a letter today informing me of a new charge of £30 as there wasn't enough money in to cover my £36 DD - so they didn't pay it and have charged me. Should i call them and request refund right away or will it jeapordise my claim?

Any opinions grateful
L

Abbey Bank - £1597
IF - £477.36 Letter 1 sent 31.08.06, LBA sent 07.09.06

elford · 13th September 2006, 16:00

I wrote to the Halifax some time ago to receive details of charges they said to get this information I have to pay £5 and they will send me copies of statements. Is this right? I begrudge giving them anymore of my money. At the time of writing to them I hadn't looked at this website so there is no mention of the Data Protection Act in my letter will this help or do I really have to give them more money to get it back from them?!

whitemouse75 · 20th October 2006, 09:23

OK, after my first attempt ground to a halt because i sent the £10 to halifax (which i still havent got back!) i'm about to send off another Data Protection Act letter to IF at livingston.

better luck this time!!

whitemouse75 · 24th October 2006, 10:47

not sure why, but got a charges breakdown dated 20/10 today, which was the day i posted my Data Protection Act, with a £10 cheque enclosed!

total charges £638.

Nick SPX · 25th October 2006, 15:01

Am interested in your claim whitemouse75.

I have an IF account and should my Nationwide one be successful then it will be all hands on pump......haha

lyndseyfletcher · 27th October 2006, 15:06

Paid my court fees at the beginning of this month to take IF to court. Was surprised to see that they wanted to file a defence. Didn't hear anything from them until today when i looked into my account a £635.11 cash has been paid in. Doesn't say who or where - but i think it could well be my charges, court fees & interest.
Will keep you informed.

whitemouse75 · 27th October 2006, 15:10

well done chick, not bad, about 6 weeks??

whitemouse75 · 31st October 2006, 09:29

reply to prelim received today, standard fob off from ms kerr-sloane. now then, how do you summon the patience to wait for the 14 days to be up, even though they've already replied?

whitemouse75 · 3rd November 2006, 17:51

unusual letter arrived today, thanking me but returning my cheque of £10, and as they have already sent me a cheque for £10, in effect they have paid me £10 for requesting my charges!!!

anyway, LBA sent today

whitemouse75 · 14th November 2006, 11:03

no reply so far, so i guess if i hear nothing then i just go ahead with the mcol on or after the 20th??

i dont like the if forum, its so bloody quiet!

whitemouse75 · 16th November 2006, 17:28

letter received today offering 25% of claim as a goodwill gesture....

gizmo111 · 16th November 2006, 17:41

Quote:

Originally Posted by whitemouse75

letter received today offering 25% of claim as a goodwill gesture....

Refuse this in F&F but accept in partial settlement - the ywon't pay it anyway , give them a further 7 days make it clear in your letter that you wil lbe filing claim on 8th day.

whitemouse75 · 16th November 2006, 17:50

ok, 7 days from the letter refusing it in f&f?

and is there a good letter available in the templates for the refusal, or shall i stop being lazy and have a look myself?

and why has my signature disappeared?

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