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Go Back   The Consumer Forums > The Consumer Forums
The Consumer Action Group
 > Insurance/Assurance Companies
Reload this Page Insurance repair advice


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 17th May 2007, 11:38   #1 (permalink)
mibster
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Default Insurance repair advice
Hi all,

Unfortunately my Car has been damaged in an accident, the other party has accepted responsibility and myInsurance company Tesco has been fast to react. My car has been collected and delivered to a local repair shop. Now my problem is that I am demanding that Genuine Ford parts are used, as pattern parts, are as far as im concerened are inferior.

Now I have read through Tesco's terms and conditions and cannot find any reference to not allowing genuine parts, although they are stalling and fobbing me off.

As this accident is not my fault and the other party has accepted responsibility, am I within my rights to demand genuine parts are used?
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Old 17th May 2007, 11:56   #2 (permalink)
PKea
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Default Re: Insurance repair advice
I have a policy with Tesco#

In my T&Cs there is a clause that states that i have the option to choose the repairer, If you are worried about parts tell them you want it to go to a Ford approved repairer, or you want a guarentee that only Ford approved pats are used
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Old 17th May 2007, 12:13   #3 (permalink)
PKea
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Default Re: Insurance repair advice
Heres a link to Tesco showing your can choose your repairer

Car Insurance Comparison | Tesco Finance & Insurance

Paul
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Old 17th May 2007, 14:18   #4 (permalink)
mibster
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Default Re: Insurance repair advice
Quote:
Originally Posted by PKea View Post
Heres a link to Tesco showing your can choose your repairer

Car Insurance Comparison | Tesco Finance & Insurance

Paul

Thank you for your reply, I shall use this as ammunition to enforce the use of Genuine parts.
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