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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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18th April 2007, 19:44
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#1 (permalink)
| | Basic Account Customer |  Company Ignored right to cancel
Hi, what can i do and (has anyone been here) to get my money back from the insurance company for a policy which i attempted to cancel within the 14 day window the contract allows?
The policy is for travlling cover for one person and i had not travelled before i attempted to cancel it.
Any feedbcak would be appreciated, is this just £56 down the drain and how can thet ignore me when i attempt to cancel? they can' do this surely?
edit: i attempted to cancel becausei realised the policy did not cover me anyway,ridiculous, i consider this a misrepresentation advertising on thier website? can i make a case for this too.
Cheers
__________________
Fight for your Rights!  | 
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18th April 2007, 20:25
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#2 (permalink)
| | Basic Account Customer |  Re: Company Ignored right to cancel
Quote:
Originally Posted by Redstar7  Hi, what can i do and (has anyone been here) to get my money back from the insurance company for a policy which i attempted to cancel within the 14 day window the contract allows?
The policy is for travlling cover for one person and i had not travelled before i attempted to cancel it.
Any feedbcak would be appreciated, is this just £56 down the drain and how can thet ignore me when i attempt to cancel? they can' do this surely?
edit: i attempted to cancel becausei realised the policy did not cover me anyway,ridiculous, i consider this a misrepresentation advertising on thier website? can i make a case for this too.
Cheers |
Was it single trip or multi trip?
Had the date of travel specified to the insurer passed?
Which Insurer / Broker did you use?
Is the 'redstar' a clue to the company 
Darkoiz | |
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22nd April 2007, 12:36
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#4 (permalink)
| | Basic Account Customer | Re: Company Ignored right to cancel
Quote:
Originally Posted by Redstar7 hi THIS WAS FOR A SINGLE TRIP
EXCLUDING US/CANADA
and the date of travel had NOT yet passed yet.
I used the company sta travel and their inhouse travel insurer "blue" but i didn't realise if i used them that i was only covered if i booked through sta, which i wasn't! hence the need on my part to cancel
when i booked this fact of the terms and conditions was not clearly evident.
i sent an email to them but no reply and they still have my money, now what? | When you buy travel insurance from a travel agent they are not regulated by the FSA, hence the agravation, will look into on Monday (I work for an insurance broker that specialises in travel and non standard insurances), will speak to the Travel centre manager to see the routes you have for receourse, will update then! | |
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Re: Company Ignored right to cancel 
