Admiral sent me a default notice requesting for the remaining balance to be paid by 02/04/07. I was away and I never received the letter until I came home on 07/04/07. They never called me and now they have said my insurance has been cancelled.
I was involved in an accident on 08/04/07 as a result of a third-party crashing in the back of my car at a roundabout. I called the police and they confirmed it wasn't my fault. I also have witnesses as well. The police gave me a reference number and told me to contact my insurance company.
I called them today and spoke to a manager who said they would reinstate my insurance if I pay the balance today. I agreed and they asked me about any accidents in the last week and I told them. The manager said my claim would not be covered and they will not be insuring me
My car is worth £5000 and it might be a write-off. Should I make a complaint to Admirals chairman? And is it possible to contact the third-party insurance company directly? If this is not possible, what other options do I have?
Please help
Thanks