Direct Line: Security Violation - Are your details safe?

CAG Products - We think that these will help you to make your claim or Reclaim your Right These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit	Small Claims Court Guide New Edition	CallBurner - Skype CallRecorder Review	Last Will & Testament Kit	Fight a Motoring Ticket

Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here
UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki N.B. Please note - due to postage costs these products are only available in the U.K.

Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.

Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p

Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.

Reclaim the Right!

Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P

Reclaim the Right!

New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland

Read BF's Review Here


Stand up to Telephone Harassment If you use Skype - Record your phone calls with CallBurner It's Hot! Click below to download your 14 day trial copy
CallBurner Skype CallRecorder download Read the Explanation and review here £31.96 - includes 20% CAG discount (normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'

Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)

Do your Internet search here

Do your Internet search here:-

CAG Announcements

Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.

If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.

You will also have to register to access our template letters and claims forms
registration is free

Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide

Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide

Have you been defaulted?
Would you like to clean up your credit file?
Check it out

Defaulted for bank charges?
Put your Credit Reference Agency on Notice

Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008

Have you been defaulted?
Would you like to clean up your credit file?
Check it out

Telephone harassment?
See the special CAG telephone call recorder offer

Bank Action Group

Debt Action Group

		The Consumer Forums > The Consumer Forums The Consumer Action Group > Insurance/Assurance Companies
Direct Line: Security Violation - Are your details safe?

User Name		Remember Me?
Password

FAQ

Mark Forums Read

Welcome to The Consumer Action Group
and
The Bank Action Group

Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name

LinkBack

Thread Tools

7th April 2007, 12:30	#1 (permalink)
Bank_Basher Basic Account Customer Watch out, there are Claims Touts about! Challenge your credit file? Join Date: Mar 2007 Posts: 19	Direct Line: Security Violation - Are your details safe? Dear all, I am very concerned at the level of security protecting our personal data at Direct Line. Earlier this week, I telephoned their accounts dept to provide them with my new account details so that new direct debit mandates could be set up. This morning, I receive numerous confirmation letters and direct debit guarantees for all of my policies (all well and good!). BUT I also receive such a confirmation with full bank account details for ANOTHER customer!!:o Also, received with some template document for automated despatch of documents (with some code IPW Job Id: 88510). Naturally, I contacted them and explained the situation and my discontent with such a security violation! The operator's reply was simply 'I'm only the operator - this is one for the big boys. Please return with a covering letter asking for full investigation'. Makes sense, and I will do! So what should I put in this letter to make it clear that its not acceptable? Should I CC the FSA? Best BB

« Repudiation of claim for Petrol in Diesel Car | Norwich union "accidental damage" insurance »

Thread Tools
Show Printable Version Email this Page

Similar Threads
Thread	Thread Starter	The Consumer Forums	Replies	Last Post
direct line	nicki02	Debt Collection Industry	4	4th November 2007 19:48
Direct line-cover you for what?	Amanda Taylor	Insurance/Assurance Companies	3	29th March 2007 14:21
Direct Line	Duffers Mum	Insurance/Assurance Companies	18	23rd February 2007 10:40
Direct Line - V - davidp	davidp1948	Royal Bank of Scotland	0	8th November 2006 01:04
direct line-can they do this	mooshy	Insurance/Assurance Companies	3	24th September 2006 23:13

Do your Internet search here:

The Consumer Action Group and The Bank Action Group are registered trademarks
Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road, London, NW11 7PE

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132