Has anyone had any dealings with Pru Health private medical insurers?
I had a policy with BUPA for absolutely years which became very expensive. I decided to look into other policies and came up with Pru Health eventually. A rather pushy salesman visited the house just before I was going away on holiday so I felt rushed into a decision as my insurance was up for renewal. He kept phoning me and leaving messages and in the end I signed up.
I visited my doctor with back pain last week and he referred me to a Consultant Orthopaedic Surgeon. I rang Pru Health for a sanction and was surprised to find that their procedures are very different from BUPA as they wanted a form completed by my Doctor. They have now phoned me to say that they need a copy of all my medical notes for the last 5 years or they cannot sanction my treatment. They are calling into question my Doctors honesty and mine and I consider that is an invasion of my privacy. I cannot now go back to BUPA as they will not cover me with an existing condition and I am totally fed up with these cowboys!
Any feedback would be more than welcome.
