After 11 months of speaking and writting to a brick wall i have recieved £170 from the AA.
I had totaly given up on this claim as the FSO had rejected it twice.
I had also requested that the thread be deleted.
A quick update, car insurance/ breakdown failed us on new years eve, mum is 74 and it was just truly disgussting what they put us through and my claim was expenses for higher car and petrol totalling £170
The rejection of this claim by the FSO seriously questions thier ability to make good judgement, as no sooner had they rejected it did we recieve a claim. Along with an explination of what realy went wrong with our cliam and it shows there was an error.
I was holding a tape recording at the time the fSO had my complaint.
The tape held the admittance of the AA misshandling my call and the FSO still failed to take this case on
With no less than 9 letters and 24 pages, I had also requestd a copy of 2 phone calls and advised although they had given thier final word, i shall be contacting them as much as I felt was necessary to gain evidence for court.
They are a tough cookie but when thier wrong they are wrong and they knew it all along.
Just wasting every ones time.
But...
My mum recieved the cheque today in the post and thats the icing on the cake for me
Breadline v's AA ( car insurance)***WON***** 
