open and direct- ignoring me

[nathal]

i have a loan with open and direct and i am trying to cancel the creditcover(ppi). I have sent several letters asking for this to be cancelled/ no response.

I then sent letter saying i had lost my job and wanted to use ppi/ response was a extra £100 bill for adminstration for getting behind on payments.

Sent complaint to Financial Ombudsman Service, who cant help and have directed me to the finance and leasing association.

Now this company is going to default me

what now!!!!!!!!!!!!!11

[pugsley]

i've got no 6 from open and direct on my credit file with equifax, as they don't answer our letters there must be alot of people who are in the same position and we need to make an official complaint to the OFT

[nathal]

after sending letter to say lost job and want to avail of ppi, i got this response

I write with regards to the above acc
your letter has been read and noted on acc. In order to enquire about a claim fo your ppi please contact admin' direct group' on 01302 380 355 and they will assist

compliance dept


bet im not eligible for ppi

[nathal]

sending response to
karen hanna
compliance department
open and direct

[andybhoy]

I had motorbike insurance with Honda Insurance, who used Premium First (a division of Open and Direct, based in belfast). I cancelled the Insurance policy, due to the bike being broken.

I recieved a letter from premium First dated 19th September, saying that I owed them £74.16, but they recieved a return premium from the broker of £33.05, so I owed them £41.11. I thought, right I shall pay them when I gat paid.

Recieved a letter this morning (dated 2nd October)

Balance Outstanding £66.11
Despite our previous letter, bla bla bla
We have added a £25.00 "administration fee".

Your account is now being assessed for processing by out Debt Collection Agency. Bla bla bla

We will allow ten working days or a further letter will result in a £40.00 administration fee. Bla bla bla

Well, Premium First, my account may be being assessed for a debt collector, but I am on your case, and I believe a lovley S.A.R might be landing on your doorstep just presently.

ADDITION TO THIS:-
I am not simply sending a S.A.R - (Subject Access Request) to get away from the £33, which i don't disput owing them, its purely for the £25 "admin. fee", and the further £40 fee, as I don;t get paid until the 14th, so the other letter will arrive. Surely these companies cannot expect people to pay an unexpected bill withing 10 days? This isnurance policy was cancelled over two months ago!!!