Re: RBS Payment Protection You need to read the policy terms very carefully. What did you sign for? Was it what you had discussed with the bank?
How long ago was the loan taken out? Had circumstances changed a lot in the meantime? I mean, if at one point your partner was earning more than you, it would go a long way in showing that you would not have taken a loan to protect only you, for instance.
We were in a situation where we had to claim on our mortgage PPI, and NWB insurers would only pay 1/2 the claim, as we were both insured. When I said that wasnt right, since I hadn't worked for a long time (even though I had been when the mortgage and PPI were started), they transferred the totality of the PPI to my husband, and paid up in full. Obviously, it's different from your situation, as we transferred from 2 to 1, yours is a 1 to 2 covered. That's why it's vital you go through your policy line by line.
Often, loans are only granted on condition of the borrower(s) being insured. It seems unlikely that on such a large sum, they would have accepted the 2 of you being debtors and only 1 insured. Who's the underwriter, as a matter of interest?
It's worth remembering that when it comes to insurances, the Insurance Ombudsman is all the Banking Ombudsman is not: It takes its duty towards the people seriously.
If you're unsure about the policy terms, post it here, there's a few people I have noticed who are savvy in insurance.
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