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Old 1st August 2006, 09:13   #1 (permalink)
Rob S
Platinum Account Customer
Default Pearl Assurance

My partner has been paying £40 a month into a Pearl Saverplan for almost 10 years. The policy is due to mature on the 1st September. They have not paid any bonuses on the plan for 5 years now and the upshot is that she has paid in £4800 and will only receive £4718.97 back from them. I believe this is a very poor show by Pearl and totally unacceptable. She would have got more from putting £40 a month under her mattress!

Does anyone have any ideas as to how we can challenge this in any way?
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Old 6th August 2006, 01:34   #2 (permalink)
bwfs2003
Basic Account Customer
Default Re: Pearl Assurance

I assume that the Pearl Saverplan is a traditional with-profits endowment policy. Have you received a maturity statement/letter yet ? If you haven't, it is possible (although unlikely for a 10 year policy) that a final or terminal bonus may be added.

Do you have any of the original documentation from when you were sold the policy ? You should have been provided with a written illustration of the possible returns using 3 assumed rates of growth. The illustration would have included a line saying "You could get back more or less than this" or something to that effect. You should have also received at least a verbal summary of the investment risks attaching to the policy.

You may have a valid complaint if a)you didn't get an illustration,or b)the salesperson told you that your payout would be better than the illustration figures.

Let me known how you get on. (PM me if you feel that would be more appropriate) I used to work for Britannic Assurance, a company not too dissimilar to the Pearl, so I know a bit about how they work.

I can help you by providing an opinion on the merits of the outcome, but I am unable to offer financial advice.
__________________
barry

Nat West - interim settlement of £899.39 - 3/9/06
Judgement by default - 3/10/06 £136.56 court interest received 1/11/2006 - Total recovered from this bank £1035.95.

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Old 19th February 2007, 15:17   #3 (permalink)
GreenGuy
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Default Re: Pearl Assurance

I read today that Pearl have an "Inherited Estate" which they will distribute & pay out to "with-profit" policyholders - but only those who have policies after July '07. Not those of us whose policies mature earlier despite having borne the brunt of Pearl's abysmal performance over the past few years. I myself will receive almost £300 less than I have invested during the 10 years of my policy.
I read your post bwfs2003 & my original policy doc. does read "you could get back more or less than this, etc" so I know I probably don't have a case but when you read articles like the one at the link below, you have to ask how & why that amount of money has accrued & why those of us who have been hit the most don't deserve to benefit.

Pearl - Pearl to distribute £500million inherited estate to policyholders

Yes I have read the small-print at the bottom of the article which states that these funds are in excess of policy liabilties but even so, the whole thing stinks.
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Old 18th September 2007, 23:24   #4 (permalink)
beetlerumble
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Default Re: Pearl Assurance

i`ve just had same experience with a pearl saver plan. payed in more than i recieved and feel disgusted.
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Old 27th September 2007, 19:12   #5 (permalink)
reclaimone
Classic Account Customer
 
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Default Re: Pearl Assurance

Unfortunately they dont guarantee to pay more than the basic sum assured. Sorry
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Old 5th March 2008, 09:41   #6 (permalink)
rotarygov1
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Default Re: Pearl Assurance

I have just received a pay out for a Pearl policy I took out 10 years ago. This was to help my daugther with her morgage. I was dismayed to find I too was out of pocket by about £300. I feel that I was conned all those years ago by the Pearl representative who was very eager I should purchase that policy. The fact that they have put a disclamer on their documentation should not deter anyone from writing to Pearl. They will certainly receive a letter from me. I wished I had looked after the money myself, the money I HONESTLY earned and expected to have had a FAIR return or at least the money returned I had paid in. However lesson learned 'dont buy from Pearl go where your custom is valued'.
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Old 5th March 2008, 11:54   #7 (permalink)
reclaimone
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Default Re: Pearl Assurance

Investing in With Profits funds is old hat, unless you invest with Pru in their Prufund which is essentially a unitised with profits fund with more exposure to the stock market.
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Old 11th July 2008, 17:25   #8 (permalink)
Irish Tempest
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Default Re: Pearl Assurance

Hi folks,

Just a quick question to the wise out there with a knowledge of this 'Saverplan' disaster. My Mum recomended I start this way back in 99 when I joined the Military. Like most folk in the forces I gave saving policies a stern ignoring thinking i was safely tucking away 100 per month. After 'maturing' a bit I have started examining this policy... and yes its awful. I'm doing the 'should I or shouldn't I jump?' scenario. I'm nearly 10 years in with 4 to run an I am not sure if there is even a snowballs chance of getting a final bonus from this crowd.

Does anyone out there have any experience of getting the terminal ... ahem bonus... or do you think I should pull the 'yellow and black handle now?'

I would appreciate any and all replies.

Steve
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Old 12th September 2008, 00:42   #9 (permalink)
DHastings
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Default Re: Pearl Assurance

I have just completed my 10 year sentance with a Pearl "Saver Plan" having paid £30 every month during that time (£3600). The outcome was i bit over £3000 return and this has lost me 14% on the cash I was "saving".

I feel that I have been ripped off.

I am asking the company to increase this because they are holding the £500 million from their with profits policies AND the fact that they mis-sold the plan to me in 1998/9.

I would have been better off by nearly £500 if I had saved my cash under the bed.and £1500 better off if I had used a standard, Building Sosiety account. I admit that the smooth salesman (Jeremy Morton) would have recieved no commission bot that was where my money went.

Clearly, you would be foolish to consider saving with Pearl in these circumsatnces.

Other savers should consider Cashing in their policies after geting a valuation. Don' use Pearl!!!
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Old 23rd September 2008, 10:25   #10 (permalink)
Rob S
Platinum Account Customer
Default Re: Pearl Assurance

I would agree with DHastings. Pearl's returns in the last few years have been abysmal. I wouldn't touch them with a bargepole.
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Old 31st October 2008, 11:32   #11 (permalink)
madhead
Basic Account Customer
 
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Angry Re: Pearl Assurance

I had a 10 year gold plan with "maturing estimate" of £6,390.23 I found out today that the actual amount they just paid me was £5,400. The salesman at the time told me that this was a "safe kind" of policy yet the lady i just spoke to at Pearl just told me that it was a "very high" risk policy. I am gutted anyone have any suggestions as to what I can do next. I am not letting this one go. Ten years of investment and they can't manage my fund for the last 15 days!! without loosing £1,000!!!
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