Legal and General

[strappedforcash]

Hi , Ive just joined up after finding you guys on a google search .
I am looking for help with a problem we may or may not have with Legal and General Insurance .
Just received a letter this am saying,
"Please contact me urgently to discuss your account and prevent possible action being taken.
If you fail to cntact we reserve the right to surrender or sell the policy assigned to us as security for your loan and use the proceeds towards repayment of all monies you owe us.
If it is surrendered the policy will come to an end and you will no longer enjoy the benefit of life cover .
Yours etc "

This is the first correspondence we have had with Legal and General for years , we have a policy to cover an endowment mortgage ,that is long since gone , but we kept the policy going as cannot get life insurance due to ill health. the policy is up to date payment wise as it has been paid by DD since the day it started .
Our old mortgage was with Nationwide , but the worrying part of this letter is at the bottom, were it says email recoveries @northern rock.

We have NEVER had any account with Northern Rock , so I am wondering what my next step should be ?
Has anyone had anything like this before

[reallymadwoman]

Though the general advice is to never do anything over the phone, I think in this case a phone call is merited. Be very careful what you say, don't agree to or with anything just in case it's a very old debt that you'd forgotten about or something like that, but just ask for a full explanation of what the problem is. Once you're clear end the call saying you'll be in touch once you've considered the information. If you need help, post back.

Incidentally, if they don't already have your phone number, it might be an idea to withold it before you call.

[strappedforcash]

We have just had another letter from L&G, they wouldnt givemuch away over the phone .
This one says final demand and that if we do not act on the letter within 5 days then they will issue a notice of default.
These two letters have been the only correspondence that we have had from L&G in years .
It seems to definately look as if they have some sort of loan outstanding in our names .I am positive that we have never had a loan from L&G .Surely if ther had been a loan outstanding they would have made some sort of contact well before now asking for payment ?So can anyone advise what we should do next please. Should I do a S.A.R

[reallymadwoman]

I would send a polite request asking for full details of exactly why they are writing to you. Say if this is an alleged debt you will require proof that it is your debt and that the amount outstanding is correct. Send your letter recorded, and don't sign but print your name.

[strappedforcash]

Originally Posted by reallymadwoman

I would send a polite request asking for full details of exactly why they are writing to you. Say if this is an alleged debt you will require proof that it is your debt and that the amount outstanding is correct. Send your letter recorded, and don't sign but print your name.

Thanks for the quick response .
I will write the letter now . Re signing the letter .
They have addressed it to my partner and to me , but have put my surname as my name before my marriage . They were informed of my change of surname over 18years ago , yet have not acknowledged this in this letter .
If we would have had a loan it would have only been in my married name , so which name do I sign as? I am thinking suspiciously here (only after reading so much about the underhand ways of financial houses on here ) or should the letter just be responded to by my partner for now?

[reallymadwoman]

I think it doesn't matter which of you responds, so just get your partner to print his name. The fact that they are using your previous name implies that this is a very old account.