Car Insurance claim from Turnamms - Help!

[thewitney]

Hi,

My wife (named driver on my car insurance policy) was involved in a minor collision on the 03.03.08 with another car on a roundabout.

The collision came about due to swamped traffic on the roundabout pushing all the cars together and our car and their's touched each other.

My wife spoke with the driver of the other car, both agreed it was not really anyones fault and they exchanged business cards (but not insurance details).

Now, 6 months later, my wife has recieved a letter from Turnamms (Assessors partnership specialising in the recovery of uninsured losses) saying;

'our client has notified us that their vehicle was involved in an accident with a car driven by you on 04.03.08.

Our instructions indicate that you were responsible and we must therfore look to you in settlement of our clients losses.

Please send this letter to your insurers, notifying us in addition of their details within 7 days using the tear off slip.

We would remind you that failure to supply the above information is a criminal offence under section 154 of the road traffic act 1988.'


Now apart from the cheek of giving me 7 days after a six month gap I'd really like some advice on what to do.

There was no agreed fault and I don't know whether to just send the letter back to Turnhamms stating that fact or to do what they say and involve my insurance company?

Has anybody alse experienced something similar or in a postion to offer me advice?

Many thanks.

[old_andrew2007]

Bump

[gyzmo]

There is always fault in an accident except in the most extreme of incidents. Who bumped into who? Even if there was no damage you should have notified your insurers of the incident. We need more details before being able to answer

[daviet1976]

Collisions on/in roundabouts are notorious to settle.

Insurer will most likely settle 50/50.

The letter you have received is a standard letter.

I assume you informed your insurer of the accident, as per you insurance wording. If not, you will have to report the accident to them now, highlighting this new letter.

You'll no doubt deny responsibility but, realistically, where do you stand?

Give your insurer all the details from the letter and let them deal with it.

Watch your renewal! It might shoot up as a result!

[seanuk]

Hi theWitney.

I had exactly the same thing happen to me. Could you please email me at sean@carnivalofsean.co.uk I would love to know how this got resolved.

Sean