Is this normal ?

alexander · 17th July 2008, 17:10

My car was stolen in February of this year and the insurance company have paid out...however i am being told that i must continue to pay the monthly instalments until my policy comes to an end.

I just find it strange that i should pay insurance for a car i no longer have, any response would be greatly appreciated.

Thanks

gadgetgirl79 · 17th July 2008, 18:15

It depends on the cancellation terms and conditions on your policy. What does it say? Normally you can cancel the insurance (T&Sc permitting) with just some sort of admin fee.

LemonTwist · 17th July 2008, 19:27

This is standard practice I'm afraid. If a car is a total loss, you still have to pay the outstanding premium right up until the end of the 12 month period. This is because by making a total loss claim you have effectively used all the services provided by the policy.

However, your insurer could allow a substitute vehicle to be insured for the remainder of the period, so you should ask them about that.

gyzmo · 18th July 2008, 10:15

Just in case OP is wondering which one is correct, it's Lemontwist!

alexander · 18th July 2008, 11:35

Thanks all

vusys1 · 18th July 2008, 13:55

If you have keep paying the direct debits, does that mean they have to keep the policy live (is it Tesco) if this is the case they are wrong as your stolen car will still show on the MID and is a breach. They should have asked for the full premium before settling or deduct the o/s from the total loss

Bernie_the_Bolt · 18th July 2008, 15:10

Quote:

Originally Posted by vusys1

If you have keep paying the direct debits, does that mean they have to keep the policy live (is it Tesco) if this is the case they are wrong as your stolen car will still show on the MID and is a breach. They should have asked for the full premium before settling or deduct the o/s from the total loss

I would be surprised if the MID does not cope with this.
Anyway the PNC does!

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