Travel Insurance Claim

[peter123]

My claim has taken 5 months and I have just been offered £190. They are saying they will not cover money because it was not on my person.

I have told them I checked my stuff at baggage before I left the conveyor belt and I had everything and the cash in my bag, then I was running around looking for a taxi and when i got to the connecting airport i had lost the bag.

Basically this is the meat of my third letter and i'm getting tired of this:



""The last time I had the money it was quite clearly on my person and therefore I see no reason as to why I am not covered under the terms and conditions of the policy. Today I spoke to XXX who tells me that carrying something in a bag means it is not on my person. I can assure you this is not a true statement and a bag can be either on your person or not on your person.


I think you are being unreasonable to suggest that the money was not on my person given the fact that the money was in a wallet, contained in a valuables bag that I wore around my arm and therefore was on my person.


To repeat my statements from previous letters the bag was a valuables bag specifically for the purpose of carrying valuables and unlike my luggage it remained on my person until it was lost. Where exactly it was lost (before I got into the taxi or after) is irrelevant; it was on my person.""


Is there anything to add? Can I start mentioning costs because they are really wasting my time here.

[BankFodder]

This is not very lcear. What kind of bag? Did you put it down, where, why, how long? etc.

What do theri T&Cs say about cash?