PPI Question re Northern Rock Loan

[gingerbam]

hi, not sure if this is the right place, but I have a loan with NR and it has PPI I'm not sure that I requested it but rang and asked for it to be cancelled, they said no, so I sent a letter requesting that it be cancelled, I have not heard from them and it has been 2 weeks now.

How can I pursue this with them? Does anyone have a template letter ?

I think I will write and ask for proof , which I should have done first, could I use the Data Protection Act request letter and amend?

Thanks

[anythingdown]

Hi,
I am going through a similar thing with HFC Bank: Claiming Back PPI
You should be able to use the Data Protection Act to request a copy of the loan agreement you signed which should indicate whether or not you requested PPI. Loan companies love to sell you PPI & will do so at any cost. You probably just mistakenly ticked/or failed to tick a box, indicating that you wanted the PPI. There is a good template letter requesting cancellation of PPI on the Motley Fool website: The Motley Fool UK - Register With The Fool
You may also want to read through the following thread on the Money Saving Expert website: Cancelling PPI CAN BE DONE!!!!! - MoneySavingExpert.com Forums

[gingerbam]

thanks, I've sent them the letter from motely fool but had no reply, not sure if I sent it to the right person but will request a copy of the form as I don't remember eve agreeing to it, it's just getting it to the right dept

Thanks very much for your reply