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22nd September 2007, 22:03
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#1 (permalink)
| | Basic Account Customer | Loss of no claims not my fault Hi, help needed please. Can anyone give me some advice?
I sold a vehicle which was then involved in an accident some 4 weeks later. I forgot to cancel the insurance and the insurance company say I am still liable under my insurance. I cannot believe how this can be.
The last letter I received is as follows, I have removed sensitive details -
I am aware that the registered keeper of the vehicle, registration ******, is no longer you and a DVLA trace has confirmed this. However, I am not able to close the claim and allow the no claims bonus.
I have contacted the other party’s agents who have confirmed they are attempting to obtain the drivers’ motor insurance details to re-direct this claim. Unfortunately, until they have confirmed with the driver that other insurance was taken out for this vehicle, the claim will remain open.
Although the vehicle was sold, your motor insurance policy was not cancelled and therefore as the insurers of the vehicle at the time of the incident, we still have a liability under the Road Traffic Act to deal with this matter. As the last known insurer we may ultimately have to pay this claim as ‘RTA’ insurer if it cannot be re-directed.
I hope this explains the situation to you and if I can be of any further assistance, please do not hesitate to contact me.
I would have thought that the police would want to charge the person with no insurance. I have no details about the accident only a date.
Any thoughts would be appreciated. |
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24th September 2007, 15:25
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#4 (permalink)
| | Platinum Account Customer | Re: Loss of no claims not my fault As the insurance wasn't cancelled when the vehicle was sold, it remained in force.
If the new owner/driver was not insured then the Road Traffic Act places the onus on your insurance company rather then the public purse.
Even though you were not driving; and indeed, the vehicle would have been driven outside the terms of the policy, your insurer remains liable for third party claims unless you had cancelled the policy and returned the certificate.
As a claim has now been made, your NCB is at risk. Don't forget, it's a no claim bonus; not a no blame bonus.
As long as the new owner/driver insured the car, it shouldn't be a problem ans as soon as your insurer has passed the matter over, your NCB will be re-instated. To cover themselves, as the claim is 'pending' until they can pass it over, they will withold the NCB |
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8th October 2007, 14:14
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#9 (permalink)
| | Platinum Account Customer | Re: Loss of no claims not my fault Quote:
Originally Posted by indebtstudent Once again my opinion of insurance takes a nose dive... | Sorry, this is not the fault of insurers it's the fault of politicians. |
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8th October 2007, 14:43
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#10 (permalink)
| | Platinum Account Customer | Re: Loss of no claims not my fault I thought it was up to the policy holder whether or not to make an insurance claim in any case.
This situation seems to be that the insurance company are telling you that you have to make a claim, regardless of the situation.  |
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8th October 2007, 22:13
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#11 (permalink)
| | Basic Account Customer | Re: Loss of no claims not my fault Quote:
Originally Posted by Weird Al Yankovic I thought it was up to the policy holder whether or not to make an insurance claim in any case.
This situation seems to be that the insurance company are telling you that you have to make a claim, regardless of the situation.  | not in this case, as above people have pointed out, under the RTA (article 51? if I remember correctly) the last known insurance company is liable for any tp claim if a uninsured car is the cause ( this is regardless of the cert being returned or not!).
there are then a few things that most co's will look at.
Claiming the costs back, say I cancel my policy yet still drive around and cause a crash, the insurance company could ( and do) bill me for the full costs of the claim, this could be the same as if you have sold the car, if they can get hold ( and prove) that the new owner was the cause again they could bill them. ( please be aware that the majority of people who do this will prob never be found - moved address etc)
Unfortunatly this is a long process and any claim is yours until proven not your fault, this is one of the reasons why legal cover is SO important to have. |
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