Consumer Action Group envelope labels
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Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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23rd May 2006, 15:29
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#1 (permalink)
| | Basic Account Customer |  Shupa v HSBC **WON**
I have been trawling through the forums looking for this bit of info, but so far it remains elusive. Apologies if it is there somewhere...
I have written my Data Protection Act letter in relation to my claim against HSBC, but am not sure who I should make the £10 cheque payable to.
Can anyone help?
Thanks!
Last edited by shupa; 19th September 2006 at 13:53.
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7th June 2006, 10:53
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#6 (permalink)
| | Basic Account Customer |  Re: Shupa v HSBC
Just received a letter back from HSBC in reply to my Data Protection Act request for statements. What a pleasant surprise... they were very helpful AND returned my £10 cheque as they are "happy to waive any fees for the production of this information"!!! 
They have said they will be sending the statements (for 3 accounts!) for the period in batches and have asked their card department to deal with the Mastercard part of the request.
Before I start patting them on the back however, I will wait and see what arrives, and how complete the info is.
Last edited by shupa; 7th June 2006 at 10:56.
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18th August 2006, 11:22
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#8 (permalink)
| | Basic Account Customer | Re: Shupa v HSBC
FINALLY I have got it together (young baby in the house!) and sorted out my preliminary request for HSBC, requesting £2183.75 from 3 bank accounts and 1 credit card. Going to send it today, so the clock will start ticking from Monday...
Last edited by shupa; 18th August 2006 at 23:17.
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13th September 2006, 21:31
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#9 (permalink)
| | Basic Account Customer | Re: Shupa v HSBC
Well, been a while since I updated...
I got no response from my first letter, so sent them the LBA. This time, it took them a week to reply, with an offer of £1775.00 (I told them I wanted £2088.75). I got the letter that said they would win in court but for "commercial reasons" they would rather pay up. Going to tell them I accept this figure as part payment only, and that I will chase them for the rest in court if necessary...
I am wondering though, has anyone else done this, and actually received the part payment, and still had to carry on to MCOL for the rest? Or has the bank just gone on to repay the full amount?
__________________ HSBC: Data Protection Act S.A.R - (Subject Access Request) sent 23/5
Prelim request sent 18/8 - ignored
LBA sent 6/9 - offer made, but it's not good enough!
Full offer received 19/9/06  Barclaycard: Data Protection Act S.A.R - (Subject Access Request) sent 23/5 Info dating back to May 2004 received 3/6 40 day deadline is up on 4/7 Information Commissioner had to intervene, got most of the statements I asked for but some still missing. 19 March 2007 Starting on them PROPERLY (at last!) | |
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NW11 7PE
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Victory for Shupa 
