Consumer Action Group envelope labels
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Sheet of 20 self-adhesive envelope labels
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Reclaim the Right Ltd. - reg.05783665 in the UK
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| | | | | | | HSBC, FD and HFC successes **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | | 
4th May 2006, 12:15
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#1 (permalink)
| | Basic Account Customer |  LivingForever v HSBC - **WON**
Well after reading these pages for about a month now I feel ready to take the plunge. Our new joint account with Alliance and Leicester is up and running so I spent last night totting up £1050.50 worth of HSBC charges over the last 5 years.
Looking forward to seeing how this goes!
I've printed off the preliminary letter and have also added my own little bit as this is something I feel quite strongly about:
In addition, the constant levying of excessive charges against my account has led to financial difficulty on many occasions, with several of these unlawful charges being incurred as a result of exceeding my overdraft limit purely due to the previous month’s charges being deducted. This has led to a cycle of charges from which it is extremely difficult to escape.
I'm sure no-one will read the letter anyway but I put it in Italics in the hope someone will notice it!
I gather that at this stage there should be no mention of interest, so my 'What I require' paragraph simply reads :
Since opening the account in October 2001, I calculate that you have taken £1050.50 from our account in the way of these charges.
Is that right, or should I have written something there about overdraft interest incurred as a result of the charges?
Thanks for reading!
James
Last edited by LivingForever; 6th July 2006 at 15:43.
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4th May 2006, 15:09
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#5 (permalink)
| | Classic Account Customer |  Re: LivingForever v HSBC
Quote: |
Originally Posted by LivingForever Do we generally recommend sending it recorded, or even better delivering it by hand? | If you do deliver it by hand, still make sure you get a signed receipt, that acknowledges they have received the lettter. It has been known for hand delivered letters to disappear and later denied being received. There was one person here who when speaking to his branch manger about things and had the manager deny ever receiving such a letter. Fortunately the person had had it signed for and so produced the receipt. The manager went and found the letter. I think this is a true account of what happned. Can't recall who had the experience?
Much as I don't like to say this, as I generally do trust people, don't trust the banks.
Neil. | |
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5th May 2006, 10:02
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#6 (permalink)
| | Basic Account Customer | Re: LivingForever v HSBC
Well the letter went off recorded delivery last night so they should hopefully get it today or Monday.
Let the games begin! 
James | |
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9th May 2006, 14:10
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#8 (permalink)
| | Site Team The Consumer Action Group | Re: LivingForever v HSBC
Waiting for the bank not to read your preliminary letter, you might like to amuse yourself trying to calculate how much interest they have taken from you in respect of your unlawful charges over the previous five years. You may find it quite a surprising amount and you may decide that it is worth going for. There is no problem about adding the charges to your letter before action and then to your final claim. That kind of approach might teach the bank to take the opportunity of a reduced claim in the preliminary letter in future (although I doubt it).
__________________
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Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts. | |
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9th May 2006, 17:36
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#10 (permalink)
| | Classic Account Customer | Re: LivingForever v HSBC
Quote: |
Originally Posted by LivingForever Thanks for the useful info - trouble is I wouldn't know how to go about differentiating between interest legitimately charged on my overdraft and interest charged on the fees, is there a simple way to calculate this? | Simple answer is no. It is complicated and many people don't bother. You'd need to know the interest rate the bank was charging at the time. Unless you're claiming loads back the time spent wokring it all out may not be worth the effort? | |
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3rd June 2006, 20:04
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#16 (permalink)
| | Site Team | Re: LivingForever v HSBC
Quote: |
Originally Posted by un1boy I have read through the FAQ's etc but an confused. What figures do I put in the letter and do I include the 8% interest charge in the preliminary letter? | If you had read through the FAQs thoroughly or even browsed around the forums you would know the answer. Almost all of your posts on this site have contained questions which are answered in the FAQs.
Please understand that this could ultimately end up in court, so it is really important you read through the FAQs thoroughly to understand what exactly you need to do.
Furthermore, you need to start your own threads for your own questions.
__________________ Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer. "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly) www.unsubscribe-me.org www.LOVEstoke.org | |
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5th June 2006, 16:52
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#18 (permalink)
| | Basic Account Customer | Re: LivingForever v HSBC
Hey, don't hijack my thread!!
Anyway, I spoke too soon - before I got the chance to file my claim I got home today to a letter from HSBC (Phil Beaumont) offering me £875 of the £1100 I'm owed...
Obviously I'm not going to take it but I'm guessing I need to send them a letter now stating that I don't accept it and will be pursuing the full amount. Is there a standard length of time to give them now before filing my claim on Moneyclaim?
Cheers
James | |
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5th June 2006, 17:23
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#19 (permalink)
| | Classic Account Customer | |
