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HSBC, FD and HFC successes **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 19th April 2006, 15:52   #1 (permalink)
Mindbomb
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Default Mindbomb -v- First Direct **BIG ONE WON**

Hello all.
Sent Data Protection Act letter 08/04/06 recorded to FD and it is still showing as undelivered on Royal mail website.
So I have just marched a new request, enclosing £10, down to my local HSBC for which I now have a receipt. I am only missing a few of my statements and have worked out from what I have that they have kindly relieved me of £4000 over the last 6 years. I reckon I could be getting close to the £5000 ceiling once I get the missing ones.
So we're off and running.
Thanks for all the excellent info on this forum.
__________________
Nemo me impune lacessit!
The hours of folly are measured by the clock; but of wisdom, no clock can measure.
As long as one person lives in darkness, then it seems to be a responsibility to tell other people.
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Old 19th April 2006, 18:10   #2 (permalink)
Bookworm
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Default Re: Andypatti V First Direct

Well done.

Keep us posted.


Like the sig. ... Or in modern parlance: Come on, punk, make my day! (a very liberal translation )
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Old 19th April 2006, 19:15   #3 (permalink)
oops a daisy
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Default Re: Andypatti V First Direct

thanks for the translation bookworm - I did wonder what that meant.

Good luck to Andypatti too
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Old 21st April 2006, 21:57   #4 (permalink)
Mindbomb
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Default Re: Andypatti V First Direct

Quote:
Originally Posted by Bookworm
Well done.

Keep us posted.


Like the sig. ... Or in modern parlance: Come on, punk, make my day! (a very liberal translation )
Will do BW. Perfect translation.
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Old 21st April 2006, 22:03   #5 (permalink)
Mindbomb
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Default Re: Andypatti V First Direct

Quote:
Originally Posted by oops a daisy
thanks for the translation bookworm - I did wonder what that meant.

Good luck to Andypatti too
Thanks oops a daisy - watching your thread with interest.
Good luck to you too (but luck not important to us me finks)
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Old 28th April 2006, 15:19   #6 (permalink)
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Default Re: Andypatti V First Direct

Hello all.
Got all my statements today for April 2000 - April 2006 (from postie not courier as they said).
I've worked out the charges to be £5001.00.
Bloody typical!
Now, I've done my search for "sever" and "severing a claim" and am thinking I should not claim for returned DDs at this stage as it will reduce the claim by £675 and so well within the £5000 limit for small claims.
There seems to be differing opinions on how best to reduce the claim to under 5k and I'm only just over so I would appreciate your comments.
Sorry if I'm being dim.
Thanks in advance.
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Old 28th April 2006, 15:32   #7 (permalink)
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Default Re: Andypatti V First Direct

Just don't claim for April and May 2000 although you'll have to be wary of adding interest because that will probably take you over the £5k limit.
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Old 28th April 2006, 17:17   #8 (permalink)
Mindbomb
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Default Re: Andypatti V First Direct

Good idea.
If I miss off May 2000 it knocks £37.5 off the claim although I might just "miss" a smaller £15 charge elsewhere instead.
The moneyclaim is up to £5000 net of interest and costs so that's not an issue.
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Old 28th April 2006, 17:59   #9 (permalink)
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Default Re: Andypatti V First Direct

People have filied claims for more than £5k and have had out of court settlements.

It is up to you to weight up the risks and make an informed decision.
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Old 28th April 2006, 18:06   #10 (permalink)
Mindbomb
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Default Re: Andypatti V First Direct

I saw that one recently. Excellent result!
I think if I was claiming considerably more than £5000 I would be tempted but as I'm only just over, the risks, are not worth it for me.
I think I'll accidentally miss a £15 charge off. A recent one obviously
Thanks for your comments though and good luck with your claim.
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Old 2nd May 2006, 16:19   #11 (permalink)
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Default Re: Andypatti V First Direct

Update.
Prelim' approach for repayment of £4948.50 sent Saturday.
Will let you know when they tell me to get lost!
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Old 6th May 2006, 13:21   #12 (permalink)
Mindbomb
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Default Re: Andypatti V First Direct

Got my letter...
First Direct does not agree.......Ts&Cs........ ..when you opened your account......Robert Kernaghan..........8 weeks matters resolved.........Financia l Ombudsman..............'L istening to your comments' leaflet.............FOAD. ....

LBA written, primed and ready for firing next Saturday (14 days after prelim' approach letter date).
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Old 6th May 2006, 13:41   #13 (permalink)
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Default Re: Andypatti V First Direct

good good! keep us posted!
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Old 17th May 2006, 00:54   #14 (permalink)
Mindbomb
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Default Re: Andypatti V First Direct

Good evening one and all.
OK it got fired Monday 10 am 1st class, recorded.
So, obviously, they'll say 'sorry old chap' and refund me post haste
Well, just in case, you understand, I prepared a moneyclaim .
Should get a GFY letter tomorrow (ish) by my reckoning.
Well done Monkey BTW.
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Old 17th May 2006, 02:03   #15 (permalink)
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Default Re: Andypatti V First Direct

Hi Mindbomb - I assume GFY means Good For You? lol

Best of luck with your claim - keep us posted
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Old 17th May 2006, 02:15   #16 (permalink)
Mindbomb
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Default Re: Andypatti V First Direct


I don't mean to sound bitter, cold, or cruel, but I am, so that's how it comes out.
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Old 17th May 2006, 12:47   #17 (permalink)
Mindbomb
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Default Re: Mindbomb V First Direct

Morning peeps.
Well waddya know?

Got a letter this morning...

14 May 2006

Dear Mr Mindbomb,

Account: Mr Mindbomb Number: XXXXXX-XXXXXXXX

Despite my previous letters, I am concerned that your acount is now £1254.77 overdrawn without prior agreement. This balance may not include any payments you have made to your account today or any pre-notified and accruing charges.

As I am not prepared to see this debt increase, I regret that I have no alternative but to withdraw all of your banking facilities. I require the immediate return of any unused cheques, together with all First Direct cards, which you should cut in half for security purposes. This will prevent the appointment of an Agent to collect them from you, with all the associated costs being debited to your account.

Any overdraft facilities are now cancelled, as are all direct debits, standing orders and automated bill payments which were previously paid from your accounts. Should you currently use the internet banking or internet sharedealing service, these will be restricted to'read only' until further notice. You will still be able to view your account(s) and send electronic messages to us.

If you presently subscribe to firstdirectory, this will be cancelled 30 days from the date of this letter, at which time all benefits associated with the package will cease. I can confirm that, as a result of this cancellation, you will cease to be covered by the travel insurance or mobile phone insurance provided under firstdirectory and so you should consider seeking alternative insurance cover where appropriate.

As I now require your proposals for repayment of the outstanding debt, please complete and return the enclosed Financial statement within the next seven days. Alternatively you may telephone the details to the Credit services team on 08 456 100 189. We will review your overall financial position, consider cases of hardship sympathetically and do all we can to ensure that an acceptable repayment programme is agreed.

Unfortunately, failure to respond to this letter may result in details of your accounts being passed to Credit Reference Agencies. These agencies supply information to lenders in order to establish an individual's credit history. Lenders then use this information to help decide whether or not to accept applications for credit from their customers. If details are given to Credit Reference Agencies, you may find it difficult to obtain credit elsewhere in the future.

It is important that we agree a way forward as soon as possible, particularly as charges will continue to accrue in the meantime. I therefore look forward to your prompt response.

Yours sincerely

Chris Broom
Head of Credit Services

Now I'm feeling punchy. Especially as I have another account with £860 worth of charges to reclaim as well as others for this account (that don't amount to much) and no doubt older ones that have previously been left off my claim. My account has been with them since 1997.

What do you think?

My OD up to this point was £800.
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Old 17th May 2006, 14:20   #18 (permalink)
Mumofthreeboys
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Default Re: Mindbomb V First Direct

'As I am not prepared to see this debt increase .......' - I think you should write back to Chris Broom enclosing a copy of your LBA and maybe pointing out that if FD hadn't stolen £xxxxxxx from your account in the first place perhaps you wouldn't be in this situation.

Also, list your charges for postage to return the cards and cheques, etc.
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Old 17th May 2006, 14:42   #19 (permalink)
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