Hfc Settled In Full

[seashell]

Hi
I recieved a letter today 9 days after prelim was sent saying they are not going to give me anything back should i bother to send the lba or not

[moliver]

Hi Seashell!

How much was your claim for? I found with HFC that if I just rang them after the fob off letter and just said "look we all know where this is going - I send you a LBA, you say no - I file a claim - you pay, why don'y you just settle now" then they coughed raight away. Had a cheque for my GM Card and one for Beneficial on the way.

Suspect they have a cut off limit for this.


Regards


M

[seashell]

thank you

I will definately try this and let you know what happens

[bobtheb]

If not just follow "the step by step" they will pay

[seashell]

Hi
I have just phone hfc to say I am not happy with the £350.00 they have offered me and I am going to file a claim with the court and he said he would refund all the charges back

[pebbles26]

Good on you just out of curiosity how much were you claiming i have sent off my initial request and not heard anything from them yet my charges amount to £250 which would greatly help reduce my current balance with them

[bubblytreat]

How can that be? I asked for the same amount back and they told me the charges were fair. I then told them that i wasn't happy and that i will take them to court what shall i do now? Suppose im gonna have to take them to court.

[seashell]

I recieved a letter from hfc saying they were not going to give me anything back.
Then I sent them the letter before action I got an offer for £350.00
I called them on friday to say I was not accepting the offer and was going to take them to Court then on Saturday I recieved a letter offering me the full amount ( £696.00 ) I am really pleased now I don't have to go to Court

[Karnevil]

Congraultations Seashell

[royboy68]

Hi Seashell, who were you dealing with at HFC. I just sent my LBA off and am thinking of trying the same tract when they reply.
Well done and thanks for the info.

[seashell]

Hi All
The person I was dealing with was a man called James Ball he was very nice the telephone number I have for him is 0121 214 5841 the total I was claiming was £696.00 and they are giving me the full amount back

[royboy68]

Thanks for that Seashell. Its the same guy that has sent me the first refusal so theres hope its going to be easier than i thought. If not im prepared to go all the way.

[seashell]

He will give it to you after they offered me £350.00 I phoned them and told them I was taking them to court and he told me not to be hasty the next day I recieved the full amount offered

Good Luck with your claim

[emmab16]

Hi All,

just got a letter today from James Ball - seems to be doing the complaints at the mo! Going to send LBA and then give him a call to follow it up

Thanks for the tips

[121o121]

This has to be the shortest victory thread on this forum....

CONGRATULATIONS !!!!

[royboy68]

Hi Seashell. You were right about Mr Ball. He is a very nice man. Offered me half so i phoned him. All he asked was if i was not happy with the offer. When i said no he said he would have a word wit his manager and ask if he can give me the full claim then said he would send the revised offer out today (friday)

[emmab16]

I just phoned James Ball and he came back with the full amount, after the LBA he originally offered £125 - very easy win on this one....just followed the FAQS on the site!

[ZEBRABING]

I accepted the offer and sent it back but.............

How long did it take since sending back the acceptance slip for the money to appear.

I sent mine off 1st class ( not recorded this time ) over a week ago today.

I am going to call James Bell up if I dont hear soon.

Anybody able to let me know how long it took or is there another letter coming to tell me?

[emmab16]

Hi,

I asked for a cheque rather than a credit to the account and it came within a week, as promised. He seems amenable so it will be worth phoning him to find out where the money is

[ZEBRABING]

Thanks for that

I phoned and spoke to them. They confirmed that the cheque was posted thursday and so it should be on the mat when I get home today. Imust say that James Ball and co do seem rather friendly. So credit to them ( no pun intended )