When you have filed your AQ................ - Page 2

nogard23 · 5th March 2007, 20:55

I had a much more relaxed method. At no time did i contact DG or them contact me until i got an offer in full. I didn't send DG a breakdown nor did they ask. I wrote to colin twice, he replied just once, a week after i had filed on MCOL offering about 80% of claim which i rejected. That was total corespondence until i got full settlement. So send in the paperwork,everyone, then just sit back and wait.No worries.

lateralus · 5th March 2007, 21:17

whatever works! that's partially what's behind this thread - for others to tell their experience but mostly for the growing numbers who find themselves filing their aq and asking what happens next.
thankx for your input nogard.

nogard23 · 5th March 2007, 22:51

Just a thought,but perhaps what is slowing down the payments is that DG are so busy dealing with constant phone calls and e mails that they dont have time to process the claims. Perhaps if every one just left them alone to get on with it then the pay outs would come quicker.
Just a thought.

HSBCrusher · 5th March 2007, 23:06

Nice post latty.

I would recommend nogard's approach. Contact DG if you need to, by all means, and they often point blank refuse to pay out without a breakdown, but its not good to hassle them too much. The staff in that office are generally fairly decent people just doing a job.
I also think that too much pestering can also make you look desperate, I think you are more likely to get a lower offer if you do...

Get your paperwork right, stick to your timetable, but take it easy. I have won 3 times against hsbc, but only spoken to DG by phone twice in all that time....

nogard23 · 5th March 2007, 23:13

Perhaps we should start a new thread.
" Dim the lights, put on the soft music, pour yourself a drink and sue the bank."

lateralus · 5th March 2007, 23:21

you are so

crusher!

HSBCrusher · 5th March 2007, 23:28

Even my shriveled black heart beats that little bit faster when I click on "submit"... its not easy by any means.

ETphoneshome · 6th March 2007, 08:23

Hi Lattie

Lovely post, tipped the scales for you. I've filed the AQ and I have emailed DG a few times with my breakdown and to see where we are with the claim a few times this week. But I kept it polite.

Micheyboo · 6th March 2007, 10:31

Thanks Lattie - I am dreading even getting to the AQ stage. I just want this over and done with now. I am thinking to speed things along I would email them politely with my breakdown and write something along these lines :

Without Prejudice & Subject to Contract

"I would like to enquire on the status of my claim. Your defence is due next week and if there is any further information you might need from me please don't hesitate to ask. I have attached the breakdown of your charges which I am claiming for. The cost of settlement will go up a further £100 if you file your defence and we will both have to submit the Allocation Questionnaire.

I am prepared to take this all the way, however, in the interests of saving us all time and money, if HSBC would like to revise their original offer through Colin Langdale then I would consider settling out of court."

Do you think this would help speed things along?

HSBCrusher · 6th March 2007, 11:19

Quote:

if there is any further information you might need from me please don't hesitate to ask.

Try and avoid looking desperate.
This is not a quick process, you need a degree of patience.
Try and relax Mitcheyboo, it will work out for you. If you had seen as many claims win as I have you would feel the same

Micheyboo · 6th March 2007, 11:44

Well, looking at the timescales it seems like it will take another month. I am going to Australia mid-April and ideally I'd like this settled before then.

Ok, if I removed that part which made me look desperate (which I am at the moment) and I send my email, would it harm my claim? I don't want to shoot myself in the foot. My claim is for about £2400, but at this stage I am willing to settle for about £2200 if they offer this to me. Would it be worth putting it out there to them? This would be one less claim they'd have to worry about and prepare paperwork for so it's in their best interests to just get rid of me really.

givememymoney · 6th March 2007, 11:47

Micheyboo this isn't really the right place to discuss your case do you have your own thread that you could post your question on it will make things easier to answer there. Thanks

Micheyboo · 6th March 2007, 11:48

Sorry guys - I shall move this to my own thread......

givememymoney · 6th March 2007, 11:50

Thanks just makes it easier for us to help

Echoblack · 6th March 2007, 14:01

Really helpful post Lattie, especially since I've just filed my AQ

Any chance this thread can be made sticky, so all the other peeps hitting this stage can find it nice and easy?

Pen · 6th March 2007, 18:29

I agree, great thread. The AQ is something loads of us have questions about and it would help not having to rewite all the advice in other members threads. they can just be directed to this one.

Pen

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