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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 26th February 2007, 17:27   #1 (permalink)
Brassic
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Default Breakdown of charges letter advice and further charges since submitting my claim

Hi there,

I submitted my original letter to HSBC on 12th February, but did not send in the breakdown of charges, just the total I was claiming for. I could not find a suitable template for a letter to send with this, so am I ok to send a copy of the original letter along with the breakdown?

Furthermore, I've managed to accrue further charges since submitting my original letter. What is the best thing to do? Should I send another copy of my original letter but with the new total I'm claiming for, including the most recent charges, or do I submit a completely new claim for these?

Thanks in advance for your help with this

Paddy
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Old 26th February 2007, 17:37   #2 (permalink)
Brassic
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Default Re: Breakdown of charges letter advice and further charges since submitting my claim

I'm really concerned now that I've claimed for my contractual interest already, and I shouldn't have done. Have I ruined my chances?!
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Old 26th February 2007, 17:50   #3 (permalink)
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Default Re: Breakdown of charges letter advice and further charges since submitting my claim

I am assuming that you have just sent your prelim letter with a 14 day deadline for HSBC to respond? If this is the case then there is no real problem with correcting things when you send your LBA (letter before action) you can tidy it up at this point. Actually as HSBC most likely will ignore your timescales you will probably file a small claim and this is the time when you need to get your information spot on.
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Old 26th February 2007, 18:19   #4 (permalink)
Brassic
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Default Re: Breakdown of charges letter advice and further charges since submitting my claim

Hi there,

Yes indeed - this is exactly where I'm up to. Okey doke then, brilliant. Well I'm going to send them an amended Prelim letter, with the breakdown as they requested, and also include the additional charges they are going to take from my account on 15th March.

Thanks for the help, I've realised I shouldn't have rushed this so much - I don't have much time unfortunately but should make some to go over this properly...

All the best,

Paddy
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Old 26th February 2007, 22:39   #5 (permalink)
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Default Re: Breakdown of charges letter advice and further charges since submitting my claim

Quote:
Originally Posted by Brassic View Post
Thanks for the help, I've realised I shouldn't have rushed this so much - I don't have much time unfortunately but should make some to go over this properly...
words of wisdom Brassic

all the best with the claim.
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