Urgent advice needed please!!

lexxity · 26th January 2007, 12:03

My AQ is due in on Sunday and DG promised on Monday past that I would hear from them by the end of the week. Obviously I haven't, I have called and left a message so hope to hear from them today.

My question is this, if I don't hear from them can I get an extension on my AQ or would it have to be filed as per the date on it? Also are the courts even open on a Sunday to take it down in person?

GordonTheGopher · 26th January 2007, 13:41

Hi there,

Same thing happened here. Got their offer for the full amount before the AQ needed to be submitted. Sent my acceptance back to them then actually forgot about the AQ submission date!! Can you believe that?!

Well, it had well and truly passed by the time I realised, so just chased them up again for the money. Finally got a call back and all the money in my account.

So just wrote to the court upon receipt saying this matter has been resolved our of court and asking for the case to be closed.

Hope this helps!

GTG. x

daisy111 · 26th January 2007, 14:32

Mine was due last Sunday and by the Friday I'd received an offer from DG but not the cheque. I rang the court to request another 2 weeks to allow them to get the money to me without incurring another £100 in court costs, they asked me to put it in writing and fax it to them.

In your case, I would do the same thing and also ring or write to DG to tell them that "as a goodwill gesture" you have requested an extra 2 weeks to get the offer and money to you before you continue with the claim.

I believe the advice is: don't cancel the case until you have the money in your account.

lexxity · 26th January 2007, 15:47

I've not even had an offer from DG yet! I have rung the court and they said I can have until 4pm Monday as my submission date is a Sunday. I am now ringing DG every hour to try and get a response from someone!!!!!

I am hoping to recieve a letter from DG tomorrow as on Monday they promised communication by the end of this week.

lexxity · 26th January 2007, 16:05

Update! Finally spoke to Julie Kyle at DG and she said that the clients are taking along time to repsonf, so that means I wil have to go through the courts. AQ going in on Monday. I did mention that I had been promised a letter by the end of this week.

I assume that HSBC are swamped with claims. Oh dear, what a pity, never mind.

lexxity · 27th January 2007, 10:32

BINGO!!!! Another victory for the consumer! Offer letter recieved this morning!

Will send it back today and hope to see the money next week!!

Going to do MCOL for my husbands account today.

Thanks so much everyone! I shall continue to refer my friends here.

lateralus · 27th January 2007, 10:38

outstanding - another one just before the deadline. be sure to ring the courts back on monday and tell them that now you actually have an offer and accepted it and are just awaiting payment - now they will give you an extension. may want it in writing or fax as above post said. they really are cutting it fine - i'm hoping more will come in this morning. saturday was a bumper day last week! hoping for the same.
good job, lexxity, you can relax now - get ready for the next one.
job well done, congratulations!

ladybird17 · 27th January 2007, 10:41

Well done Lexxity! Don't you just love it when the plan comes together!

nettyg · 27th January 2007, 13:58

well done lexxity... oooohhh soooo close to the line but you did it!!
congratulations
netty

iwantmymoneynow · 27th January 2007, 21:25

Well done lexxity too! You have given me faith against my hsbc fight!!! I raised my mcol last wednesday so fingers cross I will hear back soon

lexxity · 28th January 2007, 12:15

At least you know that they will take it right to the wire.

lexxity · 2nd February 2007, 11:36

LA LA LA LA LA LAAAAAA!!!

Money went into my account yesterday!

I am so thrilled that I beat the corporate ratbags!

Micheyboo · 2nd February 2007, 12:21

A big congratulations!! It spurns me on as I have just declined their first offer to me and have given them till next Weds to settle in full with interest. If not then I guess I'll have to go through what you went through, how nerve-racking. Wish me luck!

lateralus · 2nd February 2007, 19:20

that was pretty quick. good for you!!!
here's a link:When You Get Your Refund
also, you can pmblueskies or any moderator to move your thread to the successes - we need some fresh stories there, please.
again, good luck in other endeavours and spend wisely!

LisaDJ · 2nd February 2007, 19:49

Oh poo I should've waited before sending back my AQ by the look of it. They have sent me an offer which includes £120 of court costs but I have submitted my AQ and now paid another £100 in court fees. (see other thread).

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