Consumer Action Group envelope labels
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Let your bank know that you won't give in.
Display one of our labels on your envelopes.
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Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Welcome Guest
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There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ.
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To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
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Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
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The Consumer Protection from Unfair Trading Regs 2008 Have you been defaulted?
Would you like to clean up your credit file?
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| | | | | | | HSBC Bank Meet other HSBC Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
22nd April 2006, 19:09
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#1 (permalink)
| | Basic Account Customer |  Please help -* they are offering settlement, don't know what to do!!!
Received my second letter, they offer me 250 (claim for 410). Please help. Is there a template letter that I can send that I want the full amount? I dont know what to do, I am happy they are offering settlement!!!! Please let me know what to do, I am panicking!!!!!! I really wouldnt do money claim online if I dont have to... what if they withdraw this offer?? HEEELLPPP!
(sorry I posted it twivce, bt I want to send the letter off asap!!!) | 
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22nd April 2006, 19:12
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#2 (permalink)
| | Site Team | Re: Please help -* they are offering settlement, don't know what to do!!!
Keep calm - there's no rush..
You have to ask WHY the bank would offer this amount if they were in the right?
They do so because there is a chance that people will panic (which you might be doing) and accept it - saving themselves a small fortune.
Whilst it is always your call, my advice would be to reply to their offer, accepting the sum ONLY on the basis that you will continue to claim the remainder.
Banks do not have a defence to their charging policy, so meeting you in court and explaining themselves is something they wish to avoid at all costs, i.e. the settlement they have proposed.....
If you decide to accept it, you must finally be aware that you must not sign any settlement agreement that makes you agree to acceptance of further charges, or keeps you quite!!
The choice is your - but why let them keep some of YOUR money, when they are clearly in the wrong?
__________________ .. . Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
Last edited by jonni2bad; 22nd April 2006 at 19:15.
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22nd April 2006, 20:13
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#3 (permalink)
| | Platinum Account Customer |  Re: Please help -* they are offering settlement, don't know what to do!!!
And since you have a thread already running, pls refrain from double posting. Yes, you're in a hurry, yes, you want an answer. But if everybody does that, we'll be too busy following double threads to actually answer questions. | |
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road,
London,
NW11 7PE
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