Consumer Action Group envelope labels
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Let your bank know that you won't give in.
Display one of our labels on your envelopes.
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Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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There are no charges for using any of the facilities of this website.
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To start viewing messages, select the forum that you want to visit from the selection below.
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Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide Bought an extended warranty?
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The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
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The Consumer Protection from Unfair Trading Regs 2008 Have you been defaulted?
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| | | | | | | HSBC Bank Meet other HSBC Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
19th October 2006, 00:02
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#1 (permalink)
| | Basic Account Customer |  Cherry v HSBC
Hi, I just thought I would post how I am doing with HSBC.
I sent out the first letter on 24th September, requesting charges list - they sent me back 6 years of statements...so sat down for an hour and went through them all...totalled £2393, so then I sent a letter asking them to refund - had the bog standard reply...so wrote to Mr Beaumont at Leeds.....no reply.....rang twice...no reply.....then HSBC rang me today about a direct debit that didn't go - they charged me £60 for ! He was a complete a**e, got really shirty with me about the charges thing....so when I put the phone down, felt cr*p, cried a bit - then went online and filed a claim through MCOL....now I feel loads better !
My last letter to Mr Beaumont was dated 4th October, so I think I gave them plenty of time to contact me - but they didn't, and the guy tonight just peed me off so much !
So now it's a just a waiting game....  | 
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19th October 2006, 02:18
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#2 (permalink)
| | Classic Account Customer |  Re: Cherry v HSBC
good for you.
if they try calling you again just refuse to answer security questions and tell them u would rather they keep all communications in writing. Just isnt right that they can harrass u in ur own home and make u cry.
still..it spurred u onto mcol so that can only be a good thing! chin up, wont be too long now  | |
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15th November 2006, 13:49
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#9 (permalink)
| | Basic Account Customer | Re: Cherry v HSBC
Quote:
Originally Posted by Cherry1  just checked my calender.....is the 28 days from the MCOL issued date, or the acknowledged date? If it's from the date it was issued - that's tomorrow....!? | It's 28 days from when it was 'served' (which MCOL says is 5 days after it was issued) I'm not sure what this means if they've acknowledged though as they acknowledged mine after 2 days! I think MCOL will only let you press the judegement button after 28 days anyway so if you try and press it too early it won't work. try it tomorrow and see what happens!  | |
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21st November 2006, 23:12
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#11 (permalink)
| | Platinum Account Customer | Re: Cherry v HSBC
Excellent!!
Please complete the bank survey……….and maybe a donation.
See here for advice after settlement: When You Get Your Refund
Congratulations. Enjoy the dosh!!! | 
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road,
London,
NW11 7PE
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