Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
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Would you like to clean up your credit file? Check it out | | | | | | | HSBC Bank Meet other HSBC Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group and The Bank Action Group
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
4th November 2006, 17:46
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#8 (permalink)
| | Basic Account Customer | Re: There is always somebody worse off than you! posted
Last edited by dbeaker; 8th November 2006 at 14:22.
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4th November 2006, 18:53
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#9 (permalink)
| | Basic Account Customer | Re: There is always somebody worse off than you! O.K here i go.
Recieved today an offer from Mr. Colin Langdale in respect of my pesonnal account. It reads; HSBC's interest rates are well publicised in respect to both authorised and unauthorised overdrafts. You have asked us to refund overdraft interest on your account. It is, of course, a condition of your borrowing from us that you will pay interest at the agreed rates on that borrowing. As such we will not be refunding the interest that has been applied to your debt. In circumstances where you have authorised a payment that would, if met by us, lead to your account going overdrawn or over an agreed overdraft limit, we have to consider whether to make this payment. A fee is payable for this service provided by the bank, details of which are claearly set out in our published price list. The circumstances in which the fee will apply are clearly set out in our personal banking terms and conditions which you were provided with a copy when you opened your account. If your claim for a refund proceeded to court, we therefore believe we would successfully resist any legal challenge in relation to these fees. HSBC is, however, mindful of the management time and irrecoverable legal costs that it may incur in relation to such a claim. For those commercial reasons alone, and without any admission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £1***.** representing the charges applied in full and final settlement of this matter.
Now i am at this stage, my nerves have got to me, though i didn't think they would!
I believe if it wasn't for bank charges and interest building up on the account i wouldn't have been overdrawn at all so no interest would have been applied.
I know i bury my head in the sand when it comes to matters of finance so the account was allowed to spiral out of control, with my knowledge but i couldn't see any way out of the problem.
Also the letter goes on about making decisions as to whether to authorise payments that would lead to the account going overdrawn but even when my account was massively overdrawn they were still making payments to insurance policies i had with HSBC life.
I've got Noel Edmonds at the side of me asking 'DEAL OR NO DEAL'? |
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27th February 2007, 23:14
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#13 (permalink)
| | Basic Account Customer | Re: There is always somebody worse off than you! I have recieved a very strange letter from DG solicitors.
I have already filed my claim and sent in my AQ over a month ago now and not received anything back from the court or solicitors until saturday?
The letter reads... We have reviewed your claim with our client in conjunction with the schedule of charges provided. We are at a loss to understand why you have sought to recover charges and interest from our client and additionally 8% on the total charges and interest. Please confirm to us the legal basis of your claim in relation to recovery from our client of what would seemto be overdraft interest applied to your account. Our clients interest rates are well publicised in respect to both formal and informal overdrafts. You appear to be seeking a refund in respect of overdraft interest on your account. It is, of course, a condition of your borrowing with our client that you will pay interest at the agreed rates on that borrowing. As such there is no question of our client refunding interest when your account was in an overdrawn state. We also note from our review of schedule of charges that you have provided us with, that you have included six charges including interest, which together totals £227.35. It is asserted that this portion of your claim falls outside of the six year limitation period for bringing claims, pursuant to the limitation act 1980. Again, and in any event, our client maintains that its charges are reasonable, are properly and fully disclosed within its term and conditions. for this reason these six charges are excluded from your claim. HSBC are confident to win in court blah blah blah...
These six charges they refer to are charges that have made on my account since i started this action, which is actually 2 charges totalling £80 + interest.
I have requested repayment of all charges and overdraft interest + 8% interest for taking it to court.
They also got my middle initial wrong, only a niggle but an annoying niggle for supposedly professional solicitors. 
Last edited by dbeaker; 28th February 2007 at 01:08.
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3rd March 2007, 11:37
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#14 (permalink)
| | Basic Account Customer | Re: There is always somebody worse off than you! I have recieved a very strange letter from DG solicitors.
I have already filed my claim and sent in my AQ over a month ago now and not received anything back from the court or solicitors until saturday?
The letter reads... We have reviewed your claim with our client in conjunction with the schedule of charges provided. We are at a loss to understand why you have sought to recover charges and interest from our client and additionally 8% on the total charges and interest. Please confirm to us the legal basis of your claim in relation to recovery from our client of what would seemto be overdraft interest applied to your account. Our clients interest rates are well publicised in respect to both formal and informal overdrafts. You appear to be seeking a refund in respect of overdraft interest on your account. It is, of course, a condition of your borrowing with our client that you will pay interest at the agreed rates on that borrowing. As such there is no question of our client refunding interest when your account was in an overdrawn state. We also note from our review of schedule of charges that you have provided us with, that you have included six charges including interest, which together totals £227.35. It is asserted that this portion of your claim falls outside of the six year limitation period for bringing claims, pursuant to the limitation act 1980. Again, and in any event, our client maintains that its charges are reasonable, are properly and fully disclosed within its term and conditions. for this reason these six charges are excluded from your claim. HSBC are confident to win in court blah blah blah...
These six charges they refer to are charges that have made on my account since i started this action, which is actually 2 charges totalling £80 + interest.
I have requested repayment of all charges and overdraft interest + 8% interest for taking it to court.
They also got my middle initial wrong, only a niggle but an annoying niggle for supposedly professional solicitors.  |
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3rd March 2007, 14:12
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#15 (permalink)
| | Platinum Account Customer | Re: There is always somebody worse off than you! well, first - ring the court on monday morning and ask if dg has filed their aq. it is obviously well past the deadline. if they have not - ask them if the judge will be issuing an unless order (unless the file it within x days - their defense will be thrown out). that is the first order of business.
the six charges - from past claims i've seen - are you sure they do not relate to the time period previous to six years back from the date you filed the claim - that is the accepted date - the date the claim is filed then going back 6 years. if they are older than that - just forget them - at the present, until somebody finds another way of applying the limitations stuff - that's just the way it is.
if they are charges you've added since you filed - my understanding is they aren't a part of your claim - you would have had to file an amendment and paid £35 to add charges to your claim after you filed.
so, on to the interest. the 8% isn't in question if you included that line in the particulars ( Also claimed is interest under section 69 of the County Courts Act 1984 at 8%APR from date of each charge to date of the claim, total xxxx). as for the overdraft interest, if it was done correctly - you can defend it - if you just put it all on without using the advanced spreadsheet - it will be wrong and you won't be able to defend it. Eades Vs HSBC ( 1 2 3 4 5 ... Last Page)
here is another case where they are questioning - among other things - the o/d interest and there is discussion about it in there. and one more which is a little shorter where they questioned the o/d interest.: Andy B v's hsbc About Ready to go.....(ish) around post 70 i think.
i hope this helps |
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7th June 2007, 23:30
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#17 (permalink)
| | Classic Account Customer | Re: There is always somebody worse off than you! Without prejudice means that whatever is in that letter cannot be relied on in court as evidence.
As I understand it, you can reject it and carry on. It doesn't affect your case.
Does that mean you have an offer? You could of course choose to accept it - The choice is yours! |
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