Ryanair rip off

[jon griffin]

Booked a two day break in france and flew to Poitier with my wife.On returning to the airport found out we were not booked on the flight.
Checking my email print out we were booked on a flight to stanstead on the 30th june and not the 2nd.
I know when i booked i put the 2nd as the return date as with the car hire return and hotels etc.
The flight number was the return flight but apparently Ryanair dont change flight numbers using the same one for every flight out and back.
Now initially i thought i must have made a mistake but....there was also a woman at Poitiers airport who had exactly the same problem ie booked for return on the 2nd but had the 30th on her tickets like ourselves.
Now ime thinking that is too much of a coincidence.
Having to get back to the uk we eventually got return tickets at a much inflated price of £445 including ticket change details.

Total rip off and i think a fault at there end with computer booking system for it to happen to two people.
Not had a reply from Ryanair yet.
What can be done

[NailPost]

I think you'll have to put this down to experience.

When you book online with Ryanair you have a final page which sets out all the details flights and cost. You agree to this and a few minutes later an e-mail arrives with your itinerary. You should print out both the page and the e-mail and if there is a discrepancy you have some form of proof to challenge Ryanair.

[2Grumpy]

I nearly had this myself, I selected a date, then used the wheel on the mouse to scroll down the page, but the date dropdown was still selected (bue) it and scrolled down to the bottom date (30) before scrolling the page. Fortunately I noticed in time. It's easily done!