£40 Name Change Fee??? Airtours - Page 2

Meldrew2 · 18th June 2008, 14:10

Having seen enough episodes of "Airline" I stand by my advice. I wouldn't want to miss a holiday or be stranded abroad because of a ticketing error.

Others may wish to take the risk.

Bernie_the_Bolt · 19th June 2008, 17:29

Personally I'd ignore it.

My passport gives my name as Bernie The Bolt, I sign my name The Bolt and I have travelled as Bernie Bolt and The Bolt I've never had an issue.

If spotted and questioned plead ignorance.

Nuno21uk · 11th July 2008, 13:41

UPDATE

Before going on holiday I phoned up and changed the name from Mr to Miss. Took what i thought was a £40 hit.

Got to the airport and there were no tickets waiting for me. Went to the check in desk and was told the name was still down as Mr...........!!!!!! The girl at Check in said she would change it for ma and did. Took her a matter of seconds to put it right.

So there you go. Obviously the person I spoke to on the phone was using an invisible keyboard and never did a thing. I checked and no money had been taken from my account (one positive thing)

Holiday was awesome as well

buzby · 11th July 2008, 14:09

More to the point, how were the flights themselves...?

ceebee · 11th July 2008, 16:56

Have you thought of saying they had made a spelling mistake instead, I did this with another airline and they fell for it. As you have already contacted them they may have a record so it might be too late.

shywazz · 12th July 2008, 13:28

If you made the change from MR to Miss b4 you travlled, keep an eye on ur account about the £40 as it might take some days or wks to come out of the account... I agree, ALL minor errors or changes should be done without charge, end of day we all make such, even the big companies, we should start making our own charges when big companies make mistakes to us....

JonCris · 12th July 2008, 14:36

Quote:

Originally Posted by shywazz

If you made the change from MR to Miss b4 you travlled, keep an eye on ur account about the £40 as it might take some days or wks to come out of the account... I agree, ALL minor errors or changes should be done without charge, end of day we all make such, even the big companies, we should start making our own charges when big companies make mistakes to us....

"

We can although like us v the banks you might be asked to justify it which frankly won't be hard if you know how

batman1956 · 13th August 2008, 15:20

Charge them £40 for changing their name to thomas cook without informing you

JonCris · 13th August 2008, 16:00

Like it batman

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