Consumer Action Group envelope labels
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3rd May 2006, 12:45
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#1 (permalink)
| | Basic Account Customer | HFC Household bank help.........abbrevations not known  hello all
well got my request for statements this morning but i quote: these are not statements but screen prints as statements are not avalible as the account is now closed? this is what the compliment slip said attatched to my statements and to be honest i cannot for the life of me understand the termanology of the abreviations so can someone help please they are as follows: INT CAPITALISE ADMN FEE PAYMENT i know what this one is PAYMNT REVERSAL RREGULAR PAYMT ADMIN FEE ASSESS also we owed £19553.31 and paid £21204.10 is there any chance we can get the intrest back from them
any help would be appreciated as i want to get these T***s back for taking us to court and nearly getting our home from us
thanks so much |
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3rd May 2006, 13:21
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#2 (permalink)
| | Classic Account Customer | Re: HFC Household bank help.........abbrevations not known Quote: |
Originally Posted by friendgeorge  hello all
well got my request for statements this morning but i quote: these are not statements but screen prints as statements are not avalible as the account is now closed? this is what the compliment slip said attatched to my statements and to be honest i cannot for the life of me understand the termanology of the abreviations so can someone help please they are as follows: INT CAPITALISE ADMN FEE PAYMENT i know what this one is PAYMNT REVERSAL RREGULAR PAYMT ADMIN FEE ASSESS also we owed £19553.31 and paid £21204.10 is there any chance we can get the intrest back from them
any help would be appreciated as i want to get these T***s back for taking us to court and nearly getting our home from us
thanks so much | OK, I'll try - apologies if incorrect. INT CAPITALISE - Unsure but possibly something to do with INTerest ADMN FEE PAYMENT i know what this one is PAYMNT REVERSAL - Reversal of a Direct Debit or Standing Order. e.g. your account is o/d and a DD goes out - they recall it RREGULAR PAYMT - Presumably a note stating that it's not a one off payment ADMIN FEE ASSESS - Presumably a note confirming they are applying an admin fee for assessing your account.
I doubt very much you'll be able to get all the interest back because most of it was agreed by you. The only interest you'll be able to claim is interest they charged on any unlawful charges that were taken from your account. This is difficult to calculate and therefore probably not worth the effort as it will only be a few pounds. However, if they don't settle before the deadlines and you are forced to issue proceedings then you can claim interest at 8% on each charge from the date each charge was applied.
Good luck. |
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18th August 2006, 18:36
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#4 (permalink)
| | Basic Account Customer | Re: HFC Household bank help.........abbrevations not known Quote: |
Originally Posted by friendgeorge  hello all
well got my request for statements this morning but i quote: these are not statements but screen prints as statements are not avalible as the account is now closed? this is what the compliment slip said attatched to my statements and to be honest i cannot for the life of me understand the termanology of the abreviations so can someone help please they are as follows: INT CAPITALISE ADMN FEE PAYMENT i know what this one is PAYMNT REVERSAL RREGULAR PAYMT ADMIN FEE ASSESS also we owed £19553.31 and paid £21204.10 is there any chance we can get the intrest back from them
any help would be appreciated as i want to get these T***s back for taking us to court and nearly getting our home from us
thanks so much | Hi there, I was wondering if you could help me with HFC and their abbreviations also. I am unsure as to what the ADMIN FEE PAYMENT is but it appears on my statements a lot along with the ADMIN FEE ASSESS. Could you please help me with this
Which charges are you claiming back? How is it going?
Many thanks
Richard |
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19th August 2006, 11:19
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#5 (permalink)
| | Basic Account Customer | Re: HFC Household bank help.........abbrevations not known Hi Richard
OVERCHARGED CONSUMER put the answers for me and i took it as true. I'm not having any luck with them, they have offered me £35.00 i know what a joke..... i had to write to them again last week as they are not getting back to me in the time i am giving them, but we are prepared to go to court, as we did with nationwide, although nationwide just closed our account, but with Household we don't have anything with them anymore. They are the pits they nearly took our home from us it was a terrible time we went through with them, and i am determined to get them back somehow, and i will, if it's the last thing i do. Anyway good luck yourself and let me know how you get on and i will do the same, bye |
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