ocharged v halifax ***SETTLED IN FULL***

[ocharged]

just phoned Halifax and payed five pounds for all my statements,told me i`d have them in 3 days,looking forward to adding it all up.


THURSDAY 21ST SEPTEMBER 2006. CALLED HALIFAX FOR STATEMENTS.

[ukaviator]

Hi...Just £5?.. you are lucky.Cost me £10 for all of them.You did ask for 6 years worth?

Ukaviator

[aardvark the lecturer]

Don't be surprised if they don't all arrive, I sent the Subject Access Request for mine and got a partial set back, Then phoned them and had a very pleasant conversation where they assured me they would re-issue and send correct details straight away.

:o Surprise surprise they didn't.

Sent letter 1 from the templates library reminding them that they had 9 days left to comply....

Data Protection Act - Non-Compliance - Template Letters

Amazing how quickly they can act if they want to

Did you tell them it was a subject access request? and if so do you have any proof of this?

Hope it arrives ok for you.

[ocharged]

Hi,yes just cost me five pounds for 6 years worth,any others that are more recent I can print of the online banking.
No I didnt tell them that,does it matter?

[lisa1977]

I have been lucky & had all statements from everyone within a week, feel really sorry for you guys who are still fighting for them

good luck

[turbodiesel]

I would definately recommend going down the £10 Subject Access Request route.
I oredsred all my statements via telephone and have finally received what i requested this week - 16 weeks after initially requesting them!!!!!
All because i didnt follow the correct procedure!

[julie1961]

My daughter ordered them over the phone, they charged her £5, she recieved 2 lots today, both lots the same & only for the past 12 months. She phoned & had a go at them & they apologised & said due to so many requests for statements they were having problems.

[aardvark the lecturer]

I would demand the £5 back, and then send the Subject Access Request template letter if I were you.

Good Luck

[ocharged]

ok,now i`m confused,I have read through the Q/A,just assumed it would be easier to do it by phone.I will wait see what they send and take it from there,start again if I have to.

[ocharged]

Hi,could anyone tell me ,when I get my statements back and calculate how much i`m owed,do I need to send them photocopy`s of my statements to prove the amount along with a letter asking for it back.THANKYOU.



Thursday 20th september 2006. Telephoned Halifax,payed five pounds for 6 years statements.

[morgan054]

Hi, no you can list the charges by date on a seperate sheet of paper, thats what i have done writing all "charges as notified" down

Good luck and keep us posted

[ocharged]

Hi,thanks for that,sounds easy enough.

[morgan054]

It is, just remember to use the letters from the templates library and follow the http://www.consumeractiongroup.co.uk...tructions.html and that way you will be less likely to make mistakes

[ocharged]

Hi,already found letter I will need next asking for money back,will continue to check in for advice and templates right through the process.Cheers thankyou.

[ocharged]

HI,EVERYONE,GOT ALL OF MY STATEMENTS BACK TODAY,SENT THEM RECORDED LETTER ASKING FOR REPAYMENT.WISH ME LUCK.


PHONED HALIFAX AND PAYED FIVE POUNDS FOR STATEMENTS.

MONDAY 25TH SEPT 2006.STATEMENTS RECIEVED.
MONDAY 25TH SEPT 2006.RECORDED LETTER SENT ASKING FOR REPAYMENT.

[ocharged]

GOT A LETTER TODAY SAYING SORRY YOUR NOT HAPPY,DO I STILL WAIT 14 DAYS TO SEND LBA? THANKYOU.



MONDAY 25TH SEPTEMBER.RECIEVED STATEMENTS.
MONDAY 25TH SEPTEMBER.SENT LETTER FOR PAYMENT.
THURSDAY 29TH SEPTEMBER.RECIEVED LETTER FROM HALIFAX SAYING SORRY YOUR NOT HAPPY.

[pollyjohnson]

I would personally stick to your timetable. Should it ever get to court it will show that you have stuck by your word and what you stated in your LBA or prelim letter.