ocharged v halifax ***SETTLED IN FULL***

[Sazzle74]

Hi, don't give up, they're just trying to scare you off. Go to the FAQs and follow the links to the standard letters available. You need to send them the Subject Access Request letter with a £10 cheque enclosed and this then gives them 40 days in which to send you a full copy of your statements... If you follow the advice on this site and send the letters advised you'll get your money back. Good luck

[callumsgran]

Spot on sazzle, oc sometimes a phone call works sometimes it dont! go through the process in writing and it'll definitely work! good luck!

[ocharged]

they Wont Send Mine For Free I Asked Them This Morning.told Me Bank Charges Are My Fault.

[ocharged]

thankyou For Reply But Carnt Pay For Statements At The Moment Because They Have Put Me Overdrawn,i Have Also Sent Letter Once Requesting Them But Forgot To Enclose Payment,so Guess I`m Back To Square One.

[callumsgran]

You can send a postal order, if you can get the money from somewhere! the 40 days starts again from when they get the payment so unfortunately yes you are back at square 1

[ocharged]

thanks For That.will Do.

[lisa1977]

dont let them put you off - thats their job !!!! you go for it !

[ocharged]

thanks For That,i Will Go Ahead After All Its My Money.did You Send Your First Letter To Your Local Branch ?cheers.

[lisa1977]

No I sent mine to the trinity house add, think its at top of Halifax main section..

Go for it..

[ocharged]

ok Thanks.will Go Get The Address,and Start Again.

[lisa1977]

YOU COULD TAKE IT IN TO YOUR LOCAL BRANCH BUT ENSURE YOU GET A SIGHNED RECEIPT !! sorry shouting there !

[ocharged]

that Could Be A Better Way,wont They Just Send It To Trinity House,thats Seems To Be Where There Ending Up.dont Mind If You Shout,i Need As Much Input As I Can This Is All A Bit Mind Boggling For Me.

[nigel1804]

I found best not to talk over phone it only gets you worked up, ignore what they say and stick to your time table.Don't panic look what you can do see my thread.£8.5k they gave me back the very next day to it being deemed served.regards nigel

[ocharged]

thankyou,dont Want To Talk To Them Anymore,will Do Everything By Post To Save My Stress Levels.

[lisa1977]

yeah dont bother calling them - its a waste of time - I always get so annoyed & it will put me in a mood all day !

When I called Argos.. I asked for 4 years worth of statements. He made me laugh & said they charge £3 per statement. I politley said "I think you will find that by Law the maximum you can charge me is £10. He went to ask his manager..I was right !

They just do their best to put you off claiming !

[ocharged]

i Just Dont Get It,why Do They Do This To People?its Such A Rip Off.today Its Bank Charge 6 In Two Weeks A Total Of 234.00,me And My Husband Are At Our Wits With Them,we Want Our Money Back,and I`m Going To Get It.

[lisa1977]

You Go !!

[Boobaby]

Originally Posted by lisa1977

yeah dont bother calling them - its a waste of time - I always get so annoyed & it will put me in a mood all day !
When I called Argos.. I asked for 4 years worth of statements. He made me laugh & said they charge £3 per statement. I politley said "I think you will find that by Law the maximum you can charge me is £10. He went to ask his manager..I was right ! They just do their best to put you off claiming !

TBH The bank has always made a charge of between £3 and £8 per statement which I know I have paid in years gone by when I've needed a copy of a statement. You are not asking for statements as such what you are asking for is a list of charges applied to your account and also for them to identify any manual intervention. They seem to have found it easier to send copy statements to people thus passing the responsibility back for us to identify the charges etc. Therefore they should not be charging per single statement for obvious reasons.
I have a few ongoing claims at present - two accounts with Halifax that I closed 3 years ago. I had my statements pretty promptly from them and my £10 returned. But I have only had one acknowledgement and it was on the same lines as yours - bog off, you should be more responsible when handling your account but here is £100 now go away. Needless to say I ignored that letter and am now at the Court stage so will be submitting my Court application for both accounts within the next couple of days. Some of the banks are better to deal with than others but I would always use written correspondence - "The pen is mightier than the sword" and definately more powerful than word of mouth. Send all correspondence recorded delivery and always keep a copy. So that if it should come to Court you have proof of delivery of letters etc.
Don't be put off they will try anything to deter you from applying for YOUR money back after all they stand to lose millions. Wouldn't you be obnoxious if that were you??
Good luck and don't give up?

[nigel1804]

Keep going don't you faulter now.You would be suprised just how many of these robot bankers are not aware of this site,they treat their staff like mushrooms.KEEP THEM IN THE DARK AND FEED THEM BULL****.There only doing as they have been told,I should know, both parents worked for banks a good friend and my cousin was M.D. of Halifax international.Correspond in writing then if you have to go to court you have everthing already there for your case.But I don't think you'll have to.Anyway they couldn't fit all us lot in the court.lolololol.