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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Halifax Bank and Bank of Scotland

Halifax Bank and Bank of Scotland Meet other Halifax Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 5th May 2007, 15:37   #1 (permalink)
snowjo
Basic Account Customer
Default Business Bank Charges Bank of Scotland

Hi all

I have just had a reply from the BOS regarding my LBA, which states;
I am sure you are aware of the considerable media coverage, blah blah blah. These claims are based on the Unfair Terms of Consumer Contracts Act and the decision by the OFT in relation to credit card charges. Unfortunately, neither of these relate to business customers, and as there has been no error in their application, i am unable to offer a full refund of £.

Having considered all the circumstances of the case, it seems we have reached the position where no further explanations will serve any usefull purpose.
Then it goes on to say to contact the FOS.

What do i do next, carry on with my letter of action. bit confused because they are stating that they don't want to write to me again on this matter


Please help.
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Old 5th May 2007, 18:48   #2 (permalink)
maroondevo52
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maroondevo52's Avatar
Default Re: Business Bank Charges Bank of Scotland

Hi Snowjo,

With my first claim against BOS on my Business Account they sent me an identical letter, load of hogwash. I have twice claimed and won on my Business Account, the second time I claimed they just ignored everthing I sent them but still paid up in full two weeks after my court calling date. In both my claims I quoted the Unfair Contract Terms in Consumer Regulations (1999) and the Unfair Contract Term Act (1977). It worked for me twice. Stick to your timetable, they will waffle to you as much as they can to stall you. If you have already sent your Letter Before Action, give them 14 days then take them to court.
Stick with it, and you will get your cash.

Regards.

Scott.
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Bank of Scotland ( Business Account ) Small Claim.
Total: £1,027.70 Settled in Full.(October 2006)

Capital One Bank (Europe) plc Summary Cause Claim.
Total : £1,111,94: Settled in Full. (February 2007)

Bank of Scotland (Business Account) Summary Cause.
Total: £1,051.60. Settled in Full (April 2007)

Bank of Scotland (Business Account) FOS Claim.
Total: £4,945.00. Settled in Full (March 2008.
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Old 6th May 2007, 21:40   #3 (permalink)
snowjo
Basic Account Customer
Default Re: Business Bank Charges Bank of Scotland

Thanks Scott

have been watching your posts and glad it was you who answered. I will be sending next letter on Tuesday, and will keep you posted.


Jo
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Old 6th May 2007, 21:50   #4 (permalink)
gemspan
Gold Account Customer
Default Re: Business Bank Charges Bank of Scotland

Hi snowjo

Just received the same letter. I have sent a LBA today stating am not claiming under the unfair terms etc., AS I HAVE STATED TWICE BEFORE!!!!! Ive given them 14 days or its off to court we go.

Stick to your guns. They will pay. They are just trying to fob us off. But we know better, dont we

Good luck
Gemspan
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Old 8th May 2007, 11:23   #5 (permalink)
snowjo
Basic Account Customer
Default Re: Business Bank Charges Bank of Scotland

Thanks Gemspan

Will keep you informed, sending my letter this morning.

Lets hope we are as lucky as Maroondevo52

Good luck to you too.

Snowjo
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Old 14th May 2007, 14:16   #6 (permalink)
snowjo
Basic Account Customer
Default Re: Business Bank Charges Bank of Scotland

Hi Scott

Just wondering about whether they let you go all the way with court dates or whether they paid out after you threatening them with court.

Jo
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Old 22nd May 2007, 12:10   #7 (permalink)
snowjo
Basic Account Customer
Default Re: Business Bank Charges Bank of Scotland

Hi Guys

Sent them a LBA 2 weeks ago and have nothing back from them There time is up, is this it now, the moment i have been dreading, COURT ACTION.

OH NO

Really need your help now, can someone guide me to the relevant site, don't know whether because i am anxious or just stupid but i can't find what i am looking for as to where to go next


Many thanks
Snowjo:o
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