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The Bank Action Group - against unlawful bank charges
 > Halifax Bank and Bank of Scotland
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Halifax Bank and Bank of Scotland Meet other Halifax Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
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Old 4th April 2006, 20:40   #1 (permalink)
michaeldavidross
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Default Statements
I hand delivered the 'request for information' letter to my branch a couple of weeks ago & yesterday recieved a reply...

They want £5 per monthly statement for the last 6 years...£360! ROFL!

Just phoned customer service's & the lady asked why I want to make such a request. I informed her & after being put on hold to speak to her supervisor they are going to send me all 72 statements for £5!
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Old 4th April 2006, 21:16   #2 (permalink)
jonni2bad
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Default Re: Statements
I'm sure they'll all learn soon enough! lol
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Old 12th April 2006, 10:45   #3 (permalink)
michaeldavidross
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Default Re: Statements
Just to keep you updated...

Recieved statements end of last week & sorted through them Monday....£530. Not as much as some on here but it bought back the anger of a very difficult time where they took half of that in one go...& to talk about MY money as a 'goodwill gesture'! Still, its not a touch on Barclays (who tried to steal all my dads money when he died. Amazing how quickly U get it back when U stand in the middle of the branch shouting...)

Dropped letter off to local branch Monday afternoon & recieved a letter the very next morning...

'In order for us to respond fully to the queries raised in your letter, we will need to investifate this matter so that a full response may be issued'

You will be contacted again shortly. I am also taking this opportunity to enclose our leaflet explaining our complaints procedure'

Well Halifux, the clock hasnt stopped ticking!

P.S Anyone else notice these £28-39 charges only started a few years back, they used to be £5 (prob sneaked the hike in a terms & conditions bible update!)...can I claim them too, or are they reasonable?

P.P.S They charged me £30 the very next day! £28 to come @ the end of the month...'tis like a savings account!
Last edited by michaeldavidross; 12th April 2006 at 10:59.
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Old 24th April 2006, 14:15   #4 (permalink)
michaeldavidross
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14 days is up...& no reply! LBA (now £560) being dropped off into local branch today...
Last edited by michaeldavidross; 24th April 2006 at 14:17.
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Old 24th April 2006, 14:56   #5 (permalink)
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Good Luck!

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Old 8th May 2006, 21:07   #6 (permalink)
michaeldavidross
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Well the LBA period is up today & no response!

They have also levied £293 worth of charges to be taken out of my account since...!

I was going to submit the original claim now & if they take the charges/I win, i'll submit a new claim...? (after approaching them & give them the chance to withdraw them first of course!)
Last edited by michaeldavidross; 8th May 2006 at 21:13.
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Old 14th May 2006, 11:29   #7 (permalink)
michaeldavidross
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Default MichaelDavidRoss v Helifux
Standard letter recieved.

'We incur costs' blah, blah...

'fair to pass them on rather than penalising all our other customers' (err, isnt that what your doing NEway!?!)

'clearly outline our charges'

'comimitted to complying to the banking code' ROFL!

'as a gesture of goodwill, £200...'

'full & final settlement'

'future charges will stand'

'reserve the right to close your account'

blah, blah

'eight weeks or your happy'! LOL

Think i'll just let the courts decide this one...
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Old 14th May 2006, 11:55   #8 (permalink)
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Default Re: Statements
Ahh - beat you! They offered me £350 !!!

Another week to court here, but I'm watching for your progress anyway
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Old 24th May 2006, 13:31   #9 (permalink)
michaeldavidross
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Halifax's solicitor acknowledged the claim on Friday & indicated he intended to defend it fully...Wednesday, £560 & £80 have just been deposited into my account!

Ive got another claim for £267 to process now...(& £134 to come out)!
Last edited by michaeldavidross; 25th May 2006 at 12:24.
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Old 24th May 2006, 18:48   #10 (permalink)
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Default Re: Statements
Well done for holding out matey!!!

CONGRATULATIONS on stage 1

Don't foget to fill out the survey - you can do another for the next action...
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Old 24th May 2006, 20:00   #11 (permalink)
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Well done I am still awaiting a proper print out of my charges
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Old 13th June 2006, 13:42   #12 (permalink)
michaeldavidross
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Halifax have today paid £305 + £50 court fee's, now im claiming for £147 they took the other day whilst waiting for them to pay that...& they now seem to be rejecting new direct debits being set-up on my account!

ding, ding...round 3!
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Old 28th June 2006, 10:23   #13 (permalink)
michaeldavidross
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Just paid up £147 + court costs!
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