below is an amazing embarrasing case study quoted in a government white paper from 2003
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http://www.dti.gov.uk/files/file23663.pdf
Fair, Clear and Competitive
The Consumer Credit
Market in the 21st Century
Presented to Parliament by the
Secretary of State for Trade and Industry
by Command of Her Majesty
December 2003
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if the citizens advice bureau have not questioned the selling of at least the PPI then perhaps they might consider it . Perhaps this matter might have been settled
BUT THE QUESTION IS WHAT COMPANY COULD BEHAVE LIKE THIS ?
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Case Study
In summer 2000, Mr and Mrs Z applied to a major finance house for an unsecured loan of £1,000 to carry out improvements to their property. A further £550,relating to PPI and arrangement fees, was added to the loan. The APR on the loan was 48.1%.
Both Mr and Mrs Z suffered from mental illness. Their combined weekly income was approximately £400.
Almost immediately, Mr and Mrs Z were contacted by the lender offering them a further loan of £6,900. This was agreed a week after their first loan application, and redeemed the earlier loan. It also included PPI at £2,057.50.
Three weeks later, the lender again approached Mr and Mrs Z and offered a loan of £16,464. This time, it was secured over their home and the advance was again applied to pay off the previous loan. This time the PPI cost £4,206.
Four further loans were completed between September 2000 and June 2001 – each loan replacing the previous one, and each including PPI. The final loan was for £74,162. And so, in the course of 12 months, the borrowers had received
seven loans from the lender, each including PPI. The total of the PPI for all of the loans was £44,267. The borrowers’ state of health was such that they were excluded from PPI cover in any event.
Despite representations from the CAB that the lender’s conduct had not complied with its trade association’s code of practice, the lender was only prepared to make only very limited concessions.
Source: Citizen’s Advice
Urgent Anybody from the CAB network please read thisl 
