consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | Bank Charges Survey Results | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ


CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here.


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 185,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Your Internet search-box

Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

Your Internet searchbox




Come and chat with us here (NB: External site NOT affiliated with CAG)

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Getting out of Debt

Getting out of Debt Advice on how to work towards a debt free life


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 1st November 2006, 11:29   #1 (permalink)
emmauk2006
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 2
emmauk2006 Novitiate
Default hi token offer payments:dmp advice?

hi just wondering,
if you have written to credit card companies/loan companies offering token payments and asked for a letter of response, do you need to return there phone calls? they are calling 4/6 times a day and i just dont want to get into a discussion on the phone about it. can they do anything if you have refused there phonecalls? one is a marbles credit card and the other is cahoot loan. i have written to both with budget sheet and token monthly offers until circumstances improve. any advice would be great
thanks
emma
emmauk2006 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 1st November 2006, 11:35   #2 (permalink)
ian cognito
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 1,726
ian cognito Informativeian cognito Informativeian cognito Informativeian cognito Informativeian cognito Informative
Default Re: hi token offer payments:dmp advice?

I tried this a few years ago, can't say it was overly successful but I did get some positive response.

Write to them ainstructing them not to phone you anymore as you are only willing to deal with them be letter.
ian cognito is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 1st November 2006, 12:48   #3 (permalink)
iwannabedebtfree
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 222
iwannabedebtfree Novitiate
Default Re: hi token offer payments:dmp advice?

HI

i was in a similar situation, and did get my offers accepted. I told them i would only deal with them in writing, that i had made an offer, it was in their hands, and i would not accept anything verbally, only in writing.

I also withdrew consent to speak to them over the telephone and advised in writing i would only deal with them through written communication. The usual comments about protection from harassment act, admin. of Justice act also informed them that i knew what i was talking about. I have the odd company that insists on telephoning me, but they get referred to the letters i have written to them.

Obviously you will have sought some professional advice before submitting the token requests. Did you request tha the offer is time-limited with a partial write off of the remaining debt? If it is that there is no equity and no feasible financial resources in the future to pay the debt i would offer the token amount for a set number of years and ask for a partial write off, or a total write off based on the token amount.

If they decline the amount what can they do? take legal action should they so wish, but it is up to a judge then to decide the amount based on your income / expenditure when you submit your defence.

Hope it works out for you, but i would stop answering your telephone, or if you have no choice but to answer the telephone refer them back to your letters and refuse to discuss until you receive a response in writing.

Adi Nicol
__________________
Thanks



23/11/06 HSBC **SETTLED**
30/12/06 - GE Capital - **SETTLED**
30/12/06 - MBNA - charges and interest **SETTLED**

30/12/06 - Welcome Finance - Prelim sent for mis-sold PPI


iwannabedebtfree is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 1st November 2006, 13:46   #4 (permalink)
emmauk2006
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 2
emmauk2006 Novitiate
Default Re: hi token offer payments:dmp advice?

thanks i appreciate the advice X
emmauk2006 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th November 2006, 21:55   #5 (permalink)
trumpetmaest
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006

Please donate something to CAG if we have helped you.

I am in: Where DCA's are an endangered species
Posts: 98
trumpetmaest Novitiate
Default Re: hi token offer payments:dmp advice?

I had same problem. I found the nationaldebtline website very helpful and I used their templates to send out letters.
trumpetmaest is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th November 2006, 22:14   #6 (permalink)
jacky21130
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 54
jacky21130 Novitiate
Default Re: hi token offer payments:dmp advice?

hiya, did you find they accepted your offers? i have sent a couple of letters now so wating for response from them. the offers are in a region of £40 (for payments which should be about £90, so im not only offering £1, like some people have too. I'm hoping they will be helpful. Did they freeze interst and charges for you? that would be such a help if they do that for me. really get the debts down so much more quickly.
emma
jacky21130 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th November 2006, 17:45   #7 (permalink)
Flagg913
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Sep 2006
Posts: 131
Flagg913 Novitiate
Default Re: hi token offer payments:dmp advice?

I am just in talks with Hfc Bank for two of my accounts, a marbles credit card and a Beneficial Finance loan, I sent them a Financial Statement out with a covering letter, I had no reply and they phoned me asking what i was doing about the account.

They said that they needed more evidence and sent me one of their own financial statements to fill in,but the one thing they did stress is that before they could accept any arrangment they needed proof of my income.

They also said that accepting arragments would take around 65days.

Hope this helps.
Flagg913 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th November 2006, 08:30   #8 (permalink)
trumpetmaest
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006

Please donate something to CAG if we have helped you.

I am in: Where DCA's are an endangered species
Posts: 98
trumpetmaest Novitiate
Default Re: hi token offer payments:dmp advice?

Hi,

I had the same problems. Always phoning me up.

I took advice from National Debtline and wrote to them "Telling them I was gonig to make token payments" and did so.

Everytime someone phones use the 'broken record technique' "I do not discuss my financial matters over the phone." keep saying this to them to whatever they say.

In my case I went to CCCS and they are administering my DMP. This has worked well apart from GE Money who sold my debt to Asset Link.

However, now I have found this forum I am a lot more confident about dealing with these people in court as they request.
trumpetmaest is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th November 2006, 08:50   #9 (permalink)
callumsgran
Platinum Account Customer
 
callumsgran's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Apr 2006
Posts: 2,564
callumsgran Highly informativecallumsgran Highly informativecallumsgran Highly informativecallumsgran Highly informativecallumsgran Highly informativecallumsgran Highly informative
Default Re: hi token offer payments:dmp advice?

However, now I have found this forum I am a lot more confident about dealing with these people in court as they request.




Thats what we're here for hun, good luck to you in your quests
callumsgran is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply



Thread Tools


Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
Another token HELP request samsam Halifax Bank and Bank of Scotland 3 14th February 2007 14:13
Another token HELP request samsam General 1 14th February 2007 09:03
Missed payments vs Late Payments LouizeM General Debt Issues 2 24th November 2006 17:19
Amazon book token appeal closed BankFodder General 49 4th May 2006 14:08




Do your Internet search here:
UK Web Image



The Consumer Action Group and The Bank Action Group are registered trademarks
Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road, London, NW11 7PE

Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.