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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 23rd March 2006, 14:06   #1 (permalink)
james141
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Watch out, there are Claims Touts about!

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Default Nationwide Special Department :)
Someone I know works at nationwide and aparently they are setting up a special department to deal with theese claims
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Old 23rd March 2006, 14:10   #2 (permalink)
Spiceskull
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Not a moment too soon - I hope that this department will be better versed in what is lawful and what is not, and that they will at least treat ALL claims seriously, if not necessarily to your satisfaction...
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Old 23rd March 2006, 14:13   #3 (permalink)
rivendale0506
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Oh Goody - could you ask your friend to deal with my Data Protection Act request first???!!! - I have been waiting about two weeks so far....
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Old 23rd March 2006, 14:22   #4 (permalink)
james141
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Im guessing they will be fully versed in how to try to throw the customer off at every turn
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Old 23rd March 2006, 14:27   #5 (permalink)
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If we knew the name of the department, I suppose we could always specifically request that we NOT be escalated to the department. What a waste of time and money that would be for them...they really have my sympathy...NOT!
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Old 23rd March 2006, 14:29   #6 (permalink)
james141
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Hopefully when it is up and running we might be able to get some inside information

I think this site and all the press attention recently has seen them swamped!!
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Old 23rd March 2006, 14:33   #7 (permalink)
Bovvered
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I thought they were being quite efficient - I sent my Data Protection Act request to my branch but got a reply within a few days from the Data Protection Team at Nationwide in Northampton, ..it was quite a helpful reply too - let's see if they come good in the end though...
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