Mixed messages surrounding SARS

[Thailand]

Could anyone help me clear something up?. I appreciate there are some conlicting views on this (wonderful) site, but wondered if anyone could give me a definitive answer on this:

When submitting an Subject Access Request, should you just ask for a comprehensive list of charges applied or a full disclosure?? (and maybe the difference between the 2) I think full disclosure means thay have to release total information on your file?

Is this more beneficial or just unneccesary?

Many thanks.

[Glenn UK]

You can ask for what you want, if you only want details of the charges then ask for that.

If you want everythig they have thats relevant to the Data Protection Act ask for that. Im not sure exactly what you will get if you ask for the full monty, but its your right to see what they hold on you if its covered under the Data Protection Act.

The choice is yours im not sure what benifit seeing an old agreement might be for example?

[Thailand]

Cheers, I feel better.

[thecornflake]

You should ask for a list of charges AND any evidence of manual intervention on your account (which you won't get because there won't have been any but that's the point).

It stops them trying to use it as a defence later on.

[Glenn UK]

Good point thecornflake

I was presuming that a standard Subject Access Request request would be used, never make assumptions, you're likley to get bitten in the backside when you do.

JMHO

Glenn

[Thailand]

Cheers, good luck with the NatWest JEEEZ

[Thailand]

Does anybody know (under one 10.00 pound request) if you could request under the Data Protection Act: A breakdown of comprehensive charges + 72 months statements + aditional Data held including any manual intervention in one go? Reason being, (and I appreciate the latter request would draw a blank), It would aid in sifting through charges?

[Glenn UK]

The Subject Access Request is not about statements its about 'data'.

If they hold data and its on a relevant filing system both as defined within the act then you can request it all under a songle Subject Access Request.

Of cose you would need to amend the Subject Access Request in the templates to reflect your wishes.

FWIW the template asks for a list of chagres or statements for your entire banking history not for the last 6 years.

Finally just because they have information about you it doesnt automatically come withi the Data Protection Act unless it satisfeis the criteria of being data under the act as well as being on a relevant filing system.

I think the basic premise of the Data Protection Act is that we are being protected from people be able to misues the data thats held on computer records primarily. this is extended to include any dat that is held on a system that is or can be used like a computer.

JMHO

Glenn

[Thailand]

Cheers Glenn